Adonis vs Infinitus

Infinitus sends voice agents to call payers about benefits and prior authorization status. Its homepage now describes an agentic platform for patient-to-care communication, leaning toward pharma, with Amgen, Novartis, Pfizer, UnitedHealthcare and Aetna as named customers. The buyer is a pharma patient-support program or a provider team that places payer calls for benefits checks. The security page says it performs SOC 2 Type II auditing, with the report coming from sales.

Adonis goes after money already lost: denials, underpayments and stalled claims. Its partner page lists AdvancedMD, athenahealth, Epic, ModMed, NextGen, Canvas, Availity, Change Healthcare and Office Ally, and MedCity names Mount Sinai Health System and AdventHealth as customers. A revenue cycle director at a hospital or physician group buys it to shrink a denial backlog. A hospital team working a denial queue finds Infinitus comes second, because its stated work is calling payers. The vendor quotes a 67% denial reduction at ApolloMD, with no baseline or period given.