Chartnote vs Droxi
A practice could own both, since Droxi works the clinical inbox and Chartnote writes visit notes. Droxi's agents summarize faxed documents and imaging reports, write plain-language lab notes, auto-close routine normal labs where configured and find Medicare patients eligible for APCM. Droxi says it runs natively inside athenahealth and eClinicalWorks and signs a BAA with every customer, and it is reached by call or demo. Its 5.1+ hours back per provider per week is a vendor claim.
A primary care practice on athenahealth or eClinicalWorks with a lab and refill backlog is Droxi's buyer. Chartnote's buyer wants notes first, starting on the free Basic plan with 15 AI Scribe notes a month, with dictation, Voice Chart, templates and snippets, and a student discount through a verification form.
The two answer different backlogs, so the choice is which one a practice has more of.
AI medical scribes · Reviewed November 2, 2026
Chartnote
by Chartnote, Inc. · founded 2019
AI medical scribe that turns a recorded patient encounter into a structured SOAP note, with dictation and templates.
Droxi
by Droxi Digital Health · founded 2022
AI agents for the primary care clinical inbox, refill requests, lab results and Medicare APCM enrollment.
When to pick each one
Chartnote
- Free Basic plan, 15 AI Scribe notes monthly
- Dictation, Voice Chart, templates and snippets
Droxi
- Says it runs inside athenahealth and eClinicalWorks
- Summarizes faxes, labs and refill requests
- Finds Medicare patients eligible for APCM
Score
Each row shows points earned of points available under the published rubric.
Chartnote
36of 100
Droxi
34of 100
| Dimension | Chartnote | Droxi | Difference |
|---|---|---|---|
| HIPAA / SOC2 / BAA | 13 / 13 | 7.8 / 13 | +5.2 |
| EHR integrations (count) | 0 / 21 | 6.3 / 21 | -6.3 |
| Top-3 EHR coverage (Epic / Oracle / Athena) | 0 / 12 | 4.8 / 12 | -4.8 |
| Bidirectional write-back | 0 / 5.2 | 0 / 5.2 | 0 |
| Peer-reviewed papers | 0 / 7 | 0 / 7 | 0 |
| RCT / meta-analysis / systematic review | 0 / 3 | 0 / 3 | 0 |
| Funding & adoption signal | 8.4 / 12 | 3 / 12 | +5.4 |
| Pricing transparency | 5 / 5 | 2.5 / 5 | +2.5 |
| Years in market | 4.2 / 6 | 4.2 / 6 | 0 |
Scroll horizontally to see every column.
Pricing
Chartnote
| Tier | Billing period | Price | Notes |
|---|---|---|---|
| Basic | per month | Free | per clinician. 15 AI Scribe notes per month, no credit card required |
| Pro | per month | $39.99 | per clinician. Up to 100 AI Scribe notes per month, unlimited Copilot tools, priority support, Free Trial. Monthly toggle shown; yearly price not captured |
| Max | per month | $99.99 | per clinician. Unlimited AI Scribe notes (asterisk: reflects typical full-time use, see fair use policy), up to two 1:1 expert support sessions, Free Trial for first-time subscribers. Monthly toggle shown; yearly price not captured |
Verified November 2, 2026 from chartnote.com (opens in new tab).
Droxi
| Tier | Monthly | Annual | Notes |
|---|---|---|---|
| Enterprise | n/a | n/a | No public price. The FAQ offers a call or demo only. The CMS APCM payment figures on the homepage are what practices earn, not what Droxi charges. |
Verified November 2, 2026 from droxi.com (opens in new tab).
Compliance and integrations
Documented from each vendor’s own pages.
| Spec | Chartnote | Droxi |
|---|---|---|
| Free tier | ||
| HIPAA | ||
| SOC 2 Type II | ||
| EHR integrations | Not specified | athenahealth, eClinicalWorks |
| Founded | 2019 | 2022 |
| HQ | US | n/a |
Scroll horizontally to see both columns.
Open the full ai medical scribes comparison
The best AI medical scribe for most US physicians is Abridge for hospital systems, Freed AI for solo practice (plans from $39 to $119 per month as of October 2026), Heidi Health for multilingual capture, and DAX Copilot for Microsoft-shop hospitals. Each pick below names its primary EHR integration, pricing model, and the clinician communities that surface it most often. Enterprise scribes are quote-based, with third-party estimates of roughly $208 to $600 per provider per month as of October 2026.