Infinitus vs Penguin Ai

Penguin Ai sells to payers, providers and home health, and its Intelligent UM module reviews prior authorization, concurrent, retro and appeals cases for payers. Its about page lists HIPAA and SOC 2 along with HL7, FHIR R4, X12 and NCPDP standards. Infinitus's agents call payers to gather benefits and authorization status, the vendor claims 350M healthcare interactions automated, and its security page says BAAs are signed with customers and downstream vendors and that it performs SOC 2 Type II auditing. Intelligent UM is bought by the payer, and Infinitus by the provider's authorization desk. A health plan's utilization management team is the Penguin Ai buyer for that module, and a provider's authorization desk is the Infinitus buyer. Penguin Ai's sandbox runs on synthetic data until a BAA is executed.