Credo Health

What are the four engines?

Credo's page for MSOs and ACOs presents "One platform" with four engines. The descriptions below are Credo's.

Acquire, the Data Acquisition Agent, finds each place a patient received care, pulls records from national networks and regional HIEs, and runs "AI-driven Care Map plus chart-chase workflows" to close what Credo calls "the 30-50% non-digital gap." Credo claims chart prep costs fall by over 80%. Inspect, the Data Insights Agent, surfaces HCCs for risk adjustment, HEDIS-aligned care gaps and next-best actions, with a claimed "12:1 ROI."

Engage holds the Point-of-Care Copilots: "Chart w/GPT" for history taking, an "HCC Copilot" for in-visit risk coding and specialty copilots. Credo claims 50% higher clinician engagement with HCC suspects and a 30% increase in clinical staff utilization. The physician-facing page promises "No new systems. No extra logins." Optimize is a Performance Analytics Platform that follows each code from suspect to billing to reimbursement, with RAF impact and risk integrity validation.

The health-plan page applies the same functions to Medicare Advantage, Medicaid and ACA, adding chart retrieval and HEDIS gap closure. The model behind the summaries is not named.

What do the records network and the logos show?

The Acquire page cites a record network of 424,000 doctors, 35,000 clinics and 2,972 hospitals, a vendor count. The homepage logo strip shows ChenMed, Clover Health, Clare Medica, Common Ground, Guaranteed, Imperial Health, Longevity, MyCare Medical, P3, Blue Zones and Smart Growth, with no customer count.

What does the corporate record show?

The privacy policy, last updated March 2022, names Credo Health Solutions, Inc. and gives a Denver, Colorado address in a WeWork. The Master Terms add Credo Health Solutions Holdings, Inc., list Medical Records Exchange LLC, doing business as Chartfast LLC, as an affiliated entity in record retrieval, and choose Delaware law. Founders, founding year and funding are not stated.

No price is published for Credo, and the Master Terms refer to an "Order Form." A footer links a HIPAA Security Policy, and no SOC 2 report or BAA is mentioned on the site.

The verdict

A group chasing charts across many organizations while running a coding and HEDIS program has the problem the engines are written around. A health plan has its own page, which applies the same functions to Medicare Advantage, Medicaid and ACA business.