Lassie

What does the software do?

According to a16z, the agents read insurance claims, reconcile payments, post to the ledger and flag claims that need action. The homepage says Lassie converts payments to EFTs, posts them and reconciles EFTs to insurers, patients and claims. It also mentions answering questions about claims and practice performance, plus appeals, reporting and follow-up. The homepage calls the company "AI that runs the doctor's office", and a16z writes that it is building AI for small businesses "starting with dental practices".

The homepage FAQ puts onboarding at one to two weeks for offices already receiving EFTs and up to about eight weeks for paper-check offices. Customers say the main benefit is catching underpayments, denials and missing claims, according to a16z.

Dentrix is the only practice management system named, in a line about pulling EOBs from the Dentrix portal. MetLife and Aetna appear in example cards. No clearinghouse is named.

Do the funding sources agree?

The a16z announcement and Upstarts both give a $35M Series A. One LinkedIn post cites $47M. Night Capital also invested, along with angels including founders of Superhuman, Plaid, Wise and Reforge and Gokul Rajaram. An Upstarts source puts the valuation near $250M, which is unconfirmed.

Steijn Pelle (CEO, formerly Robinhood and Coinbase according to a16z) and Frédéric Renken (technical cofounder, formerly Superhuman and Uber) founded the company. The year is not stated. The company page says "700+ doctors' offices", and a16z cites more than 700 practices in 49 states, annualized revenue above $10 million and 250,000 hours of labor a year, with growth "largely through referrals and inbound demand". These come from the vendor or its investor.

How does Lassie charge?

The FAQ says "Lassie gets paid when it does work for your office", with details after a demo. Upstarts reports a target average contract value of $10,000-plus and claimed savings of $30,000 or more per practice. That is a third-party report, not a price list, and whether the fee is a share of recovered cash is not stated.

What does the homepage say about security?

Lassie says it enters into HIPAA business associate agreements and shares security details during the demo.

The verdict

For a dental office that receives EFTs, Lassie is a funded vendor with a specific job. The 700-plus count and the revenue and hours figures come from the company and a16z, and the $30,000 savings claim is an Upstarts report.