Mandolin

What does the workflow cover?

The homepage tagline is "Put referral to authorization on autopilot". It describes four parts:

• Intake reads referrals, labs and clinical notes received by eRx, fax or email.
• Benefits verification checks medical and pharmacy benefits on payer portals and by phone.
• Prior authorization matches the chart to payer policy, submits the request and tracks it.
• Insights show turnaround, authorization status, denial reasons and "Clean scripts" analytics.

The homepage says exceptions go to human review and customers can set rules for cases that always go to staff. The launch post describes "AI teammates" that "reason, click, call, and follow up", with multimodal reasoning over records, notes, imaging and literature, and says every action is auditable and under human oversight.

Who funded Mandolin?

Greylock led the Series A. The seed was co-led by SignalFire and Maverick, with Timeless, SV Angel and founders of Vercel, Decagon and Yahoo. The company page calls the $40M a Series A, while the launch post and BusinessWire describe it as seed plus Series A. Founders are not named on the site.

What scale does the vendor claim?

The homepage says "Serving 250k+ patients across all 50 states". The launch post cites "hundreds of clinics, infusion suites, and specialty pharmacy locations" and a target of several thousand sites and about one million therapy journeys a year. Whether the 250,000 counts unique patients or referrals is not stated. No payer is named.

What does the trust center list?

The Vanta-hosted trust center lists HIPAA and SOC 2 Type 2, with the SOC 2 Type II report on request, and says the data handled includes PII, PHI and credit card information. The homepage adds independent penetration testing, encryption in transit and at rest, and US-only infrastructure.

Does Mandolin publish a price?

No price is published, only a demo booking on the homepage.

The verdict

Mandolin's trust center lists SOC 2 Type II, with the report on request. An infusion provider or specialty pharmacy that wants referral intake through authorization in one product is the buyer it fits.