Synthpop

Payor agent and intake

The payor page says results are written back to the customer's system and lists "3 hrs longest payor call handled by AI." Referral and order intake turns "unstructured referral documentation into validated, payor-ready patient orders in under one minute," according to the homepage. Patient engagement over voice and digital channels is credited with handling "~80% manual patient outreach" automatically.

The compliance agent is aimed at pathology labs. It reviews orders against CAP, CLIA, Joint Commission and CMS frameworks and exports source-linked evidence. Prior authorization appears on the site as verification of authorization requirements, and no separate submission feature is described.

Systems it names

The homepage section "Works with your existing systems" is a vendor list. Billing and clearinghouse names are Change Healthcare, Waystar, Experian Health, Availity and R1 RCM. Payor systems are Availity, Optum, Zelis, TriZetto and Change Healthcare. For records and operations it names Bonafide, NikoHealth, Salesforce, Brightree, Practice Fusion and DrChrono.

Funding rounds and reported location

Elad Ferber is CEO and co-founder and Jan Jannink, PhD, is CTO and co-founder, with 2023 as the founding year. Tracxn and Caplight list Cambridge, Massachusetts, and an older article called the company NYC based. HQ is not confirmed on an official page.

HLTH reported a US$15M Series A led by Ansa Capital on February 4, 2026, with Defy.vc, Peterson Ventures and Storm Ventures, bringing the total to about US$23M. Tracxn shows $25.8M. An earlier US$5.6M seed was led by Peterson Ventures.

Outcome claims and security wording

The homepage claims "9M+ patients supported," "96% faster processing," a "5x order-to-cash improvement," "58% fewer manual payor calls," "~2x faster time to therapy" and "$8 to $16 saved per patient," with no method given. The payor and compliance pages say "HIPAA, SOC 2, and full audit trails on every verification attempt" and "HIPAA-compliant, SOC 2-audited ... running inside your own environment," with badges for "HIPAA Compliant" and "SOC 2 Certified." The SOC 2 type is not given.

An open source R package for synthetic data shares the name. A PubMed search for "Synthpop" returns 15 hits, and the first five titles all concern that package.

Where does a price come from?

The site has no pricing page. "Book a demo" is the route to a quote.

The verdict

Revenue cycle teams in DME, infusion and lab settings that lose hours to payor calls match the profile the homepage and its system list describe. A hospital on Epic, or a buyer who needs the SOC 2 type before shortlisting, would have to ask Synthpop for what the site does not say. Under "Trusted by" the homepage shows one customer, MedBridge.