Augmedix vs Playback Health
Playback Health began as a patient-facing platform that replays the clinician's explanation and care plan, and its scribe, Playback Pro, is the second product. Two 2024 papers study the patient platform, and neither tests the scribe. Pro claims 99% verified transcription accuracy, ICD-10 and CPT coding and 15+ languages. Its EHR strip shows Epic, Cerner, Allscripts, athenahealth, eClinicalWorks, NextGen, Meditech and DrChrono, with a rollout that starts standalone within 30 days. Playback suits a hospital neurosurgery department that wants notes and patient follow-through from one vendor.
Augmedix sells ambulatory and acute documentation across dozens of specialties, per the vendor, with an Emergency Medicine app that an ED group would take. Neither vendor posts a price.
Hospital neurosurgery buys for patient follow-through with a scribe attached, and an ED group buys for the ED-specific app, so each lands on one tool.
AI medical scribes · Reviewed November 2, 2026
Augmedix
by Augmedix, a Commure company · founded 2012
Ambient medical documentation with automated, AI-plus-specialist and full-service options, now part of Commure.
Playback Health
by Playback Health, Inc. · founded 2018
Ambient AI scribe for hospitals, plus a patient app that replays clinician care instructions after the visit.
When to pick each one
Augmedix
- Emergency department app, oncology tuning
- Vendor claims integration with over 50 EHRs
- Lists Epic, athenahealth, Oracle Cerner, Meditech
Playback Health
- Pairs scribe with patient care-plan replay
- Lists Epic, eCW, NextGen, Meditech, DrChrono
- Two 2024 papers study its patient platform
Score
Each row shows points earned of points available under the published rubric.
Augmedix
47of 100
Playback Health
67of 100
| Dimension | Augmedix | Playback Health | Difference |
|---|---|---|---|
| HIPAA / SOC2 / BAA | 7.8 / 13 | 13 / 13 | -5.2 |
| EHR integrations (count) | 10.5 / 21 | 14.7 / 21 | -4.2 |
| Top-3 EHR coverage (Epic / Oracle / Athena) | 12 / 12 | 12 / 12 | 0 |
| Bidirectional write-back | 0 / 5.2 | 0 / 5.2 | 0 |
| Peer-reviewed papers | 0 / 7 | 4.9 / 7 | -4.9 |
| RCT / meta-analysis / systematic review | 0 / 3 | 0 / 3 | 0 |
| Funding & adoption signal | 3 / 12 | 3 / 12 | 0 |
| Pricing transparency | 0 / 5 | 2.5 / 5 | -2.5 |
| Years in market | 6 / 6 | 6 / 6 | 0 |
Scroll horizontally to see every column.
Pricing
Augmedix
Quote only, no public price.
Playback Health
| Tier | Monthly | Annual | Notes |
|---|---|---|---|
| Enterprise | n/a | n/a | No public price. The Pro page offers Start free trial and Book a demo; trial length and price are not shown. |
Evidence
Augmedix
Community
1 post sourced: 0 positive, 0 neutral, 1 negative.
Playback Health
Compliance and integrations
Documented from each vendor’s own pages.
| Spec | Augmedix | Playback Health |
|---|---|---|
| Free tier | ||
| HIPAA | ||
| SOC 2 Type II | ||
| EHR integrations | Epic, Oracle Cerner, Meditech, athenahealth, eClinicalWorks, NextGen, iKnowMed | Epic, Cerner, Allscripts, athenahealth, eClinicalWorks, NextGen, Meditech, DrChrono |
| Founded | 2012 | 2018 |
| HQ | US | US |
Scroll horizontally to see both columns.
Common questions
Open the full ai medical scribes comparison
The best AI medical scribe for most US physicians is Abridge for hospital systems, Freed AI for solo practice (plans from $39 to $119 per month as of October 2026), Heidi Health for multilingual capture, and DAX Copilot for Microsoft-shop hospitals. Each pick below names its primary EHR integration, pricing model, and the clinician communities that surface it most often. Enterprise scribes are quote-based, with third-party estimates of roughly $208 to $600 per provider per month as of October 2026.