DAX Copilot vs Playback Health
A UCLA three-arm trial found the DAX arm spent 1.7% less time in notes, not significant (P=0.66). A group that wants only a scribe can weigh that result against Playback Pro, whose note accuracy no study tests. One r/emergencymedicine poster says DAX "does a decent job for history and physical, but the MDM is still pretty bad for anything complicated". DAX drafts coding suggestions, referral letters and after-visit summaries, and the reseller Dictation Direct quotes $369 per user per month.
Playback Health leads with Playback Engage, which puts the clinician's explanation and a care plan on the patient's phone, shareable with family. Both of its 2024 papers concern that app, a retrospective HCAHPS comparison of seven neurosurgery providers and a Cureus study of resident communication. Pro, the scribe, lists direct Epic, eClinicalWorks and NextGen integrations, offers a free trial and shows no price.
A neurosurgery group that wants patients replaying its instructions picks Playback.
AI medical scribes · Reviewed November 2, 2026
DAX Copilot
by Microsoft (Nuance) · founded 2020
Microsoft-backed ambient scribe with deepest EHR embed.
Playback Health
by Playback Health, Inc. · founded 2018
Ambient AI scribe for hospitals, plus a patient app that replays clinician care instructions after the visit.
When to pick each one
DAX Copilot
- Drafts coding suggestions and referral letters
- Reseller quote $369 per user monthly
Playback Health
- Patient app replays the clinician's own care instructions
- Co-founded 2018 by a neurosurgeon, launched at Northwell
- BAA eligible, free trial offered
Score
Each row shows points earned of points available under the published rubric.
DAX Copilot
64of 100
Playback Health
67of 100
| Dimension | DAX Copilot | Playback Health | Difference |
|---|---|---|---|
| HIPAA / SOC2 / BAA | 13 / 13 | 13 / 13 | 0 |
| EHR integrations (count) | 10.5 / 21 | 14.7 / 21 | -4.2 |
| Top-3 EHR coverage (Epic / Oracle / Athena) | 12 / 12 | 12 / 12 | 0 |
| Bidirectional write-back | 0 / 5.2 | 0 / 5.2 | 0 |
| Peer-reviewed papers | 2.8 / 7 | 4.9 / 7 | -2.1 |
| RCT / meta-analysis / systematic review | 0 / 3 | 0 / 3 | 0 |
| Funding & adoption signal | 12 / 12 | 3 / 12 | +9 |
| Pricing transparency | 0 / 5 | 2.5 / 5 | -2.5 |
| Years in market | 4.2 / 6 | 6 / 6 | -1.8 |
Scroll horizontally to see every column.
Pricing
DAX Copilot
| Tier | Billing period | Price | Notes |
|---|---|---|---|
| Reseller quote (Dictation Direct) | per user per month, 12-month commitment billed monthly | $369 | reseller quote. Plus $700 one-time implementation. Includes Dragon Medical One. 14-day free trial |
Verified October 14, 2026 from trydax.com (opens in new tab).
Playback Health
| Tier | Monthly | Annual | Notes |
|---|---|---|---|
| Enterprise | n/a | n/a | No public price. The Pro page offers Start free trial and Book a demo; trial length and price are not shown. |
Evidence
DAX Copilot
Peer-reviewed
1 PubMed record names DAX Copilot.
Community
6 posts sourced: 1 positive, 5 neutral, 0 negative.
Playback Health
Compliance and integrations
Documented from each vendor’s own pages.
| Spec | DAX Copilot | Playback Health |
|---|---|---|
| Free tier | ||
| HIPAA | ||
| SOC 2 Type II | ||
| EHR integrations | Epic, Meditech, Athena, Cerner | Epic, Cerner, Allscripts, athenahealth, eClinicalWorks, NextGen, Meditech, DrChrono |
| Founded | 2020 | 2018 |
| HQ | US | US |
Scroll horizontally to see both columns.
Common questions
Open the full ai medical scribes comparison
The best AI medical scribe for most US physicians is Abridge for hospital systems, Freed AI for solo practice (plans from $39 to $119 per month as of October 2026), Heidi Health for multilingual capture, and DAX Copilot for Microsoft-shop hospitals. Each pick below names its primary EHR integration, pricing model, and the clinician communities that surface it most often. Enterprise scribes are quote-based, with third-party estimates of roughly $208 to $600 per provider per month as of October 2026.