Navina vs PaceMate
PaceMate serves the cardiac device clinic, where Auto-Triage orders the queue of loop recorder and implant alerts. Its security list reads ISO/IEC 27001:2022, HITRUST r2, SOC 2 Type 2, SOC 3 and HIPAA with a BAA available, and the vendor claims Auto-Triage cut loop recorder false-positive alerts by 73%. Pricing is four tiers, Software, Flexible, Premium and Elite, without amounts.
Navina's homepage cites the 2025 Best in KLAS award for Clinician Digital Workflow, and the KLAS excerpts include praise and complaints. One Director wrote that Navina's support overpromises and underdelivers, while a VP said it does a really good job on risk adjustment. A primary care group working value-based contracts on athenahealth, Epic or Veradigm is the target customer. That group has no device-alert queue, which puts Navina and PaceMate in different evaluations.
Decision support · Reviewed November 2, 2026
When to pick each one
Navina
- Homepage cites Best in KLAS 2025, Clinician Digital Workflow
- Ambient transcription and chart summaries
PaceMate
- HITRUST r2, ISO 27001 and SOC 2 Type 2
- Ranks loop recorder alerts for device clinics
Score
Each row shows points earned of points available under the published rubric.
Navina
36of 100
PaceMate
47of 100
| Dimension | Navina | PaceMate | Difference |
|---|---|---|---|
| FDA clearance | 0 / 12 | 0 / 12 | 0 |
| HIPAA / SOC2 / BAA | 10 / 10 | 10 / 10 | 0 |
| EHR integrations (count) | 1.7 / 5.6 | 1.7 / 5.6 | 0 |
| Top-3 EHR coverage (Epic / Oracle / Athena) | 3.4 / 4.8 | 4.8 / 4.8 | -1.4 |
| Bidirectional write-back | 0 / 1.2 | 0 / 1.2 | 0 |
| Peer-reviewed papers | 0 / 21 | 14.7 / 21 | -14.7 |
| RCT / meta-analysis / systematic review | 0 / 9 | 4.5 / 9 | -4.5 |
| Funding & adoption signal | 8.4 / 12 | 3 / 12 | +5.4 |
| Pricing transparency | 1.3 / 2.5 | 1.3 / 2.5 | 0 |
| Years in market | 6 / 6 | 0 / 6 | +6 |
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Pricing
Navina
| Tier | Monthly | Annual | Notes |
|---|---|---|---|
| Enterprise | n/a | n/a | No public price. |
PaceMate
| Tier | Monthly | Annual | Notes |
|---|---|---|---|
| Enterprise | n/a | n/a | No public price. |
Evidence
Navina
FDA decisions
No FDA decision cited in our research as of November 2, 2026.
PaceMate
FDA decisions
No FDA decision cited in our research as of November 2, 2026.
Peer-reviewed
3 PubMed records name PaceMate.
Compliance and integrations
Documented from each vendor’s own pages.
| Spec | Navina | PaceMate |
|---|---|---|
| Free tier | ||
| HIPAA | ||
| SOC 2 Type II | ||
| EHR integrations | athenahealth, Epic, Veradigm | Epic, Oracle Health, athenahealth |
| Founded | 2018 | n/a |
| HQ | n/a | n/a |
Scroll horizontally to see both columns.
Common questions
Open the full decision support comparison
Differential diagnosis, treatment guidance, drug interactions, evidence-grounded Q&A. The CDS landscape ranges from the UpToDate gold standard to physician-only OpenEvidence. We compared what clinicians actually use.