Synthpop vs Waystar
A DME supplier that already sends claims through Waystar and loses hours to payor hold times suits Synthpop's payor agent. The vendor says it writes each verification result back to the customer's system, and it lists Waystar among the billing and clearinghouse systems it works with, so the two can sit in one stack.
Waystar fits a hospital patient financial services team: claim and payer payment management, denial recovery, remittance, appeals and patient payments, from a company that went public in June 2024. Synthpop raised a US$15M Series A in February 2026 and shows MedBridge under "Trusted by". Its focus is eligibility, benefits, authorization, intake and patient outreach, which leaves the hospital's claims and denial queue to Waystar. Waystar's homepage shows HITRUST, SOC 2, PCI and HIPAA badges with no scope stated, and Synthpop's payor and compliance pages give its SOC 2 claim no type.
Billing & coding · Reviewed November 2, 2026
When to pick each one
Synthpop
- Verification results written back, per the vendor
- Series A of US$15M announced February 2026
- Referral intake into validated payor-ready orders
Waystar
- Claim and payer payment management, denial recovery
- HITRUST, SOC 2, PCI and HIPAA badges shown
- Remittance, appeals and patient payments
Score
Each row shows points earned of points available under the published rubric.
Synthpop
37of 100
Waystar
33of 100
| Dimension | Synthpop | Waystar | Difference |
|---|---|---|---|
| HIPAA / SOC2 / BAA | 10 / 10 | 10 / 10 | 0 |
| EHR integrations (count) | 9.1 / 18.2 | 0 / 18.2 | +9.1 |
| Top-3 EHR coverage (Epic / Oracle / Athena) | 0 / 8 | 0 / 8 | 0 |
| Bidirectional write-back | 0 / 5.2 | 0 / 5.2 | 0 |
| Peer-reviewed papers | 0 / 7 | 0 / 7 | 0 |
| RCT / meta-analysis / systematic review | 0 / 3 | 0 / 3 | 0 |
| Funding & adoption signal | 3 / 12 | 12 / 12 | -9 |
| Pricing transparency | 3.3 / 6.5 | 3.3 / 6.5 | 0 |
| Years in market | 3 / 6 | 0 / 6 | +3 |
Scroll horizontally to see every column.
Pricing
Synthpop
| Tier | Monthly | Annual | Notes |
|---|---|---|---|
| Enterprise | n/a | n/a | No public price. Site CTA is "Book a demo". |
Waystar
| Tier | Monthly | Annual | Notes |
|---|---|---|---|
| Enterprise | n/a | n/a | No public price. Enterprise contracts. |
Compliance and integrations
Documented from each vendor’s own pages.
| Spec | Synthpop | Waystar |
|---|---|---|
| Free tier | ||
| HIPAA | ||
| SOC 2 Type II | ||
| EHR integrations | Bonafide, NikoHealth, Brightree, Practice Fusion, DrChrono | Not specified |
| Founded | 2023 | n/a |
| HQ | US | US |
Scroll horizontally to see both columns.
Open the full billing & coding comparison
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