CarePilot

DocuCare Inc. in Kansas City sells it as CarePilot

DocuCare Inc. does business as CarePilot from Kansas City, Missouri (carepilot.com/about-us). The vendor's site markup gives May 2023 as the founding date. Joseph Tutera is founder and CEO, Samar Acharya co-founder and CTO, and Tanner Helton co-founder and COO. Perceptive Equity, Mucker Capital and KC Rise Fund are named as backers, without amounts.

The vendor claims 400 or more practices chart on CarePilot and names Astrana Health, Community Hospital Corporation and Peterson Health as customers (carepilot.com/customers). It also says it is top rated on the athenahealth Marketplace with 55 or more reviews.

What do Scribe, Coder, Script and Amelia do?

Scribe populates SOAP fields in real time during the visit. Coder surfaces diagnosis and billing codes while the encounter runs. Script drafts labs, exams and prescriptions as discrete orders. A copilot called Amelia answers questions with patient context loaded and "drafts but does not sign" (carepilot.com).

Everything goes into athenaOne through the API: diagnoses to the problem list, orders to the queue, charges to the encounter.

The homepage lists vendor results with no method behind them: 78 minutes saved per provider per day, 98% in-visit ICD-10 accuracy, a 32% lift in same-day claim submission and a 4 to 5% RVU increase.

One student simulation, co-authored by the founder

A cross-sectional study in JMIR AI (2026, PMID 42149782) asked 44 third- and fourth-year students at the TCU Burnett School of Medicine to document a simulated headache encounter and complete a 27-item survey. More than 75% were satisfied on ease of use, learnability, interface and organization. Thirteen of 44 (29.5%) were neutral or dissatisfied overall, citing workflow interruptions and limited functionality.

Joseph Tutera is among the authors, and the paper declares no conflicts of interest. The study measured perception in a simulation, not clinical accuracy or time saved.

What do the customer quotes say?

Quotes on the vendor's customers page are undated and vendor-selected. One says documentation time fell from 10 minutes to 1 or 2, another calls the app easy to use with top-notch support, and a third says the company does not "price gouge you" (carepilot.com/customers).

What does it cost?

CarePilot charges one price per provider per month, set by practice size and visit volume and quoted on a call (carepilot.com/pricing). Scribe, Coder and Script come as one number, and heavy use of Amelia can add credit packs. The trial is two weeks. The homepage says there is no implementation cost and no per-note or per-patient fees. Refund terms and any annual discount are not stated.

What is claimed about security?

The homepage claims HIPAA compliance and a SOC 2 Type II audit, and no report date or security page is linked.

The verdict

CarePilot is a one-EHR product, athenaOne, with a two-week trial and a single per-provider price. Its time-saving numbers are the vendor's, and the single paper behind it measured students.