MedAI Verdict
AI medical scribes

AI Medical Scribe

In Basket Augmented Response Technology (ART) logo

In Basket Augmented Response Technology (ART)

by Epic Systems  ·  founded 1979

Last verified

Generative AI that drafts replies to patient messages inside Epic In Basket for clinicians to edit and send.

Visit In Basket Augmented Response Technology (ART) (opens in new tab)Read our methodology

At a glance

Pricing
No public price. Licensed as part of Epic; nothing on the pages checked.
HIPAA
Attested
SOC 2
Not disclosed
EHRs
—
Founded
1979
On this page

Independent score  ·  By our public rubric

29/100Niche fit

Not rated: too little independent evidence yet.

How it’s computed →
  • Regulatory & Compliance
    7.8/13

    Partial attestation (one of HIPAA / SOC2 / BAA)

  • Clinical Integration
    0/38.2

    No EHR integrations listed

  • Evidence Strength
    0/10

    No peer-reviewed coverage

  • Vendor & Market
    14.4/18

    Mid-tier funding and adoption

  • Sentiment & Transparency
    2.5/5

    Pricing on request, no public amounts

▸ Show all 11 dimensions

Regulatory & Compliance

  • HIPAA / SOC2 / BAA8/13

    Partial attestation (one of HIPAA / SOC2 / BAA)

Clinical Integration

  • EHR integrations (count)0/21

    No EHR integrations listed

  • Top-3 EHR coverage (Epic / Oracle / Athena)0/12

    None of the top-3 EHRs covered

  • Bidirectional write-back0/5

    No bidirectional write-back documented

Evidence Strength

  • Peer-reviewed papers0/7

    No peer-reviewed coverage

  • RCT / meta-analysis / systematic review0/3

    No RCT, meta-analysis, or systematic review

Vendor & Market

  • Funding & adoption signal8/12

    Mid-tier funding and adoption

  • Years in market6/6

    Founded 1979 (47 years)

Sentiment & Transparency

  • Pricing transparency3/5

    Pricing on request, no public amounts

Scored November 2, 2026 · Public scoring method v1.2.0

Generative AI that drafts replies to patient messages inside Epic In Basket for clinicians to edit and send.

No public price. Licensed as part of Epic; nothing on the pages checked. HIPAA-attested.

Evidence record

Verification
  • Score computed November 2, 2026, method 1.2.0
  • Pricing verified November 2, 2026
  • Review written November 2, 2026
Cite this record

MedAI Verdict, In Basket Augmented Response Technology (ART) record, https://medaiverdict.com/tools/epic-in-basket-art, version November 2, 2026

Change history
View every change to this record

Bottom line

In Basket Augmented Response Technology, or ART, is Epic's generative AI feature that drafts replies to patient portal messages inside In Basket. The clinician edits and sends. It is a module of Epic, sold to Epic health systems, and epic.com lists no price. Two 2026 health-system studies measure it, with mixed results on speed and on how clinicians rate the drafts.

In Basket Augmented Response Technology (ART) pricing in 2026: what it actually costs

No public price. Licensed as part of Epic.

TierMonthlyAnnualNotes
Enterprisen/an/aNo public price. Licensed as part of Epic; nothing on the pages checked.

Verified November 2, 2026 from epic.com (opens in new tab).

What is it and who sells it?

Epic Systems was founded in 1979 and describes itself as employee-owned and developer-led (epic.com/about). Its AI page presents "Art" as generative AI for clinicians, with a "HIPAA-compliant pipeline" built on language models "like GPT-4". That page does not name In Basket drafting. The Penn paper's abstract describes ART as using "a large language model to present clinicians with draft replies to patient messages" (Appl Clin Inform 2026, PMID 42361849).

What does it do in the inbox?

ART shows the clinician a draft reply to a patient portal message in In Basket. The clinician edits the draft and sends it. Epic's patient-facing assistant in MyChart is a separate feature called Emmie, according to an October 2026 news item on epic.com.

What did the studies find?

A 2026 JAMA Network Open paper (PMID 42961417) covers 983,154 responses from 1,542 clinicians at Columbia. Adoption of ART was associated with an 8.6% increase in overall turnaround time, and use of the tool was associated with a 29.5% reduction.

A Penn Medicine pilot with 80 users, in Applied Clinical Informatics in 2026, found clinicians started with an ART draft 20.2% of the time on average. About 40% of replies had little to no editing. Of 52 survey respondents, 66% found the drafts useful and 46% agreed ART improved reply quality (PMID 42361849). Both studies come from health systems, not from Epic.

What is regulated and what does it cost?

epic.com lists no price, and ART is licensed as part of Epic. HIPAA is stated for the pipeline on the AI page, and SOC 2 and HITRUST are not stated. openFDA shows no 510(k) for In Basket drafting.

Who can buy it?

Epic health systems. ART runs natively inside In Basket, and no third-party EHR support is listed.

The verdict

A health system weighing ART has two health-system studies to read, at Columbia and Penn, and both are mixed: Columbia's turnaround result depends on whether adoption or use is measured, and Penn's clinicians rated the drafts useful more often than they rated them an improvement in quality. Whether Epic publishes its own outcome numbers is an open question.

Editorial review last generated November 2, 2026. Synthesized from clinician sentiment, peer-reviewed coverage, and our editorial silo picks. Refined by hand where vendor facts change.

What deploys cleanly

Carries HIPAA per vendor documentation. Independent attestation review is the buyer's responsibility before clinical deployment.

Who builds it

In Basket Augmented Response Technology (ART) (Epic Systems) was founded in 1979, putting it 47 years into market.

Other ai medical scribes

See the full ai medical scribes ranking