Freed

What is Freed and who sells it?

Freed Inc. is a San Francisco company with a mailing address at 548 Market Street, and some data sites list Santa Rosa. Erez Druk is the CEO and Andrey Bannikov the CTO according to third-party coverage. The founding year appears as 2022 or 2023 depending on the source.

Freed announced a US$30M Series A on 5 March 2025, led by Sequoia Capital with Scale Venture Partners and several angels (company blog post). A $4M seed round in November 2023 is reported by Sacra, a third party. The vendor claims more than 26,000 clinicians and 1,300 clinics on its homepage.

What does it do?

The core product writes notes from patient conversations using specialty templates, and a "learn my format" function adapts the output to your style. Around it sit dictation and saved phrases, patient instructions and letters, visit prep, an ICD-10, E/M and CPT coding assistant, and clinical-evidence answers drawn from what Freed calls 50-plus trusted sources. A separate Front Desk product, an AI receptionist, is sold on its own terms.

The EHR push extension works with browser-based systems including SimplePractice, Practice Fusion, Tebra, Elation, TherapyNotes, athenahealth, Optimantra, Kipu, Aarista and DrChrono, according to the vendor, and it is available on the Premier tier only. No native Epic integration is stated. The Groups tier adds MA seats, note sharing, single sign-on, admin dashboards and a dedicated account manager.

What about privacy and security?

Freed's privacy page says it is HIPAA and HITECH compliant, signs a business associate agreement covering the whole organisation for enterprise customers, holds SOC 2 Type 1 and Type 2 certification, and uses AES-256 at rest and TLS 1.2 to 1.3 in transit. These are vendor statements.

The page contradicts itself on audio. The blog says audio is deleted after the note is generated, while the FAQ says it is stored temporarily until quality checks finish. Ask which applies before you sign. HITRUST and FDA status are not stated, and a scribe is generally not a regulated device.

What do clinicians say?

No peer-reviewed study of Freed exists. The five papers that a PubMed search for the name returns are unrelated, such as a falls-reduction trial in elderly ED patients that happens to be abbreviated FREED.

Clinician posts are mixed. A poster on r/FamilyMedicine (June 2025) called it "very basic but I think that's the point", and said it fell short on more complex visits, at a time when the plan cost $99 a month. Another on r/FamilyMedicine (July 2025) found it "very smooth" with documentation quality "much better than I had expected". A poster on r/emergencymedicine (October 2024) liked the interface and called the accuracy very good but said note creation is sometimes slow. A December 2025 post described switching from Twofold, which had 3 to 5 minute lags, to Freed, and being happy. A January 2026 post said the free tier handled fast speech and interruptions better than its alternatives but still produced bullets and not paragraphs.

A G2 reviewer in July 2026 said the "less verbose" option still produces very long notes and that a review-of-systems feature was removed in the latest update. Competitor blogs, such as one from Marvix, claim style drift on dense visits, and they have an obvious bias.

How much does Freed cost?

Freed's Starter plan is $39 per month for one clinician and up to 40 notes. Core is $79 per month with unlimited notes, a template builder and the clinical-evidence feature, and Premier is $119 per month or $104 on annual billing, adding EHR push, coding, patient letters and dictation. Groups are quote only.

Prices are from getfreed.ai/pricing as of October 2026, and promotional prices on the page change. A 7-day trial needs no credit card. Students and trainees can get 50% off the monthly individual plan with proof, and the page also links a free Core offer for residents and students without saying how the two relate. No refund policy is stated, so ask in writing before paying for a year. Front Desk costs $149 a month per block of 250 calls and is separate from the scribe.

How does it compare?

Heidi, Nabla, Twofold, Sully and Scribeberry compete at the self-serve end, and Abridge, Suki, DAX Copilot and Commure at the enterprise end. Freed's EHR push covers browser-based systems, so large health systems on Epic will find the enterprise products a closer fit.

The verdict

A solo physician on a browser-based EHR can run the 7-day trial on real visits and decide on Core at $79. If your notes need dense paragraphs for multi-problem visits, test that case first. Anyone on Epic should look at the enterprise scribes.