NextGen Clinical AI

What do you get?

NextGen describes its Clinical AI as generative and ambient AI designed for ambulatory care providers, with AI scribes and ICD-10 suggestions among its features. Per the vendor's page, the scribe produces structured SOAP notes "in seconds" and runs in the NextGen Mobile app, where charge capture is also available. Around it sit dictation, voice-keyword macros, suggested ICD-10 codes, medications and lab or imaging orders drawn from the transcript, and patient summaries built from existing chart history. The vendor says conversations are kept as temporary transcripts used only to generate the note.

Who sells it?

NextGen Healthcare, shown in its page footer as NXGN Management, LLC. Wikipedia gives its headquarters as Irvine, California, and a 1973 founding as Quality Systems, Inc., renamed NextGen Healthcare in 2018. Per Wikipedia, citing Reuters, Thoma Bravo agreed to take the company private at a $1.8 billion enterprise value in an announcement dated September 6, 2023. The page names no customer count, and it shows three case studies.

What does the evidence say?

The performance claims are the vendor's: 2.5 hours of charting saved per provider per day, 5 or more extra patients a day, and up to 90% less weekend charting. NextGen's case-study pages for Dr D'Andra Bingham and Dr Keith Nord carry the titles "brings fun back into clinic days" and "adds new patients and finishes on time". A quoted physician on the page says the tool "has allowed me to be more efficient in clinic". PubMed shows no paper about the product.

What about security and price?

The product page states no HIPAA terms, BAA, SOC 2 or HITRUST status for the AI service. Its only wording is that NextGen "supports rigorous industry and regulatory standards" for protecting patient health information. No price appears on the page.

The verdict

NextGen Office, the company's EHR for smaller practices, does not appear on the product page. For a practice on NextGen Enterprise, Ambient Assist is the scribe from its own EHR vendor, with a vendor-reported 2.5 hours saved per provider per day behind it.