Nudge AI

What does Nudge add beyond the note?

The homepage describes progress notes, intake notes and treatment plans produced after a session, with more than 75 prebuilt templates and custom templates built from your own notes. Smart Coding suggests CPT codes with justifications, E/M levels, psychotherapy add-ons 90833 to 90838 and G2211. A separate diagnostic coder proposes ICD-10 codes with a rationale, and an auditor flags missed billing and compliance gaps. The vendor also sells an AI receptionist for calls and scheduling, and pre-charting from faxes and prior notes.

A Chrome extension handles "one-click note transfer" into what the vendor calls 25 or more EHRs. Whether notes write back or are pasted by the extension is not stated.

Is there a free tier, and what is Pro?

Free gives 5 notes with no card. Pro is $99 a month for unlimited session notes, smart coding and custom templates, and a Monthly and Yearly toggle sits on the page. The yearly figure behind the toggle was not verified. Group pricing is by demo and adds EHR integration, an AI medical assistant and volume discounts. A small clinic program takes 10% off, with no end date shown. Start Free Trial appears on Free and Pro without a trial length.

What do the privacy claims say?

The homepage lists AES-256 encryption, automatic PHI redaction during capture, audit logging, no training on customer data, and HIPAA and PIPEDA compliance. It describes a "zero-retention architecture" and also says audio is deleted automatically within 7 days. SOC 2 and HITRUST are not mentioned. A BAA page exists, and its terms are not verified.

Who is Nudge AI?

The company is Musicbox Inc., doing business as Nudge AI, at 333 Harrison Street in San Francisco, per its terms of service, which name California law as governing. The iOS app has a 3.0 average from two ratings.

The verdict

Nudge fits a behavioral health clinician who bills psychotherapy add-on codes and wants coding help next to the note. The vendor claims 5,000 or more clinicians, and the headline result it gives is one behavioral health enterprise of 250 or more clinicians that cut documentation from 20 minutes to 7 minutes per session over 10 weeks, reclaiming 299.5 hours, with no method shown. Testimonials on the homepage come from a psychiatrist who praises the coding justifications and a practice owner who praises the add-on codes. A clinic that needs a named EHR connection has the Group plan, which lists EHR integration.