OneChart

What does the product do?

The homepage calls OneChart "the AI suite for simplifying care delivery" and a free AI scribe for family medicine, sports medicine, psychiatry, physiotherapy, home care and response teams. The vendor says it captures the conversation and produces SOAP notes with customizable templates, and it supports telehealth.

Pro adds suggested ICD-10, CPT and OHIP billing codes, PDF form filling (the vendor claims 90% or better completion), voice intake and one-to-one onboarding. Chart abstraction from uploaded PDFs, Word documents and scans, and drafts of referrals, discharge summaries, pre-authorization letters and handouts, are described on the homepage and pricing page. Voice agents and "Clinical Care Agents" are promoted as new, with no detail.

Parts of the site belong to other products. The about-us page describes Outgrid, an HR performance-review product, and the contact page shows a placeholder phone number.

How are the plans set out?

In the November 2026 pricing cards, prices are per active user per month. Free is $0 for up to 40 notes and one custom template. Plus is $79 for up to 250 notes, unlimited custom templates, multiple notes per visit and multilingual support. Pro is $125 for unlimited notes plus the features above. Enterprise is custom and includes API access and account management.

The same page carries a second block with a Starter plan for the first 20 notes and a Professional plan at $0 per month, and the homepage says the first 25 notes. The three free-tier figures differ, and the site does not say which is current.

Security and EHRs

The homepage says OneChart "syncs with your existing EHR, through a lightweight integration" and names no EHR. The FAQ says it complies with HIPAA and PIPEDA with industry-standard encryption. The terms describe it as a voice-to-text tool and tell doctors to obtain the patient's consent. A BAA and SOC 2 status are not stated.

Who is the company?

The licensor is medX Insight Inc., at 175 Longwood Road South, Suite B21, Hamilton, Ontario. Partners appear on the homepage as logos only. The vendor claims a 50% reduction in manual documentation time and 20 hours saved per week, alongside unnamed testimonials rated 5.0, among them "It's like having a resident in every single appointment." PubMed lists no study of the product.

The verdict

The attraction is the $0 entry, and for an Ontario clinician the OHIP code suggestions that come with Pro at $125 per active user per month. What the free tier includes depends on which of the site's three note counts holds.