S10.AI CRUSH

What does S10.AI claim for SOC 2 and ISO 27001?

The page header lists HIPAA, PIPEDA, SOC 2 and ISO 27001. The footer says the SOC 2 Type II audit is currently in progress, that HIPAA and GDPR controls are in production today, and that a BAA is available on request. ISO 27001 appears once as certified and once with no qualifier. No HITRUST claim is made. The FAQ on the About page says audio is never stored by default.

Epic and the UK systems EMIS Web and SystmOne are named, with no connection method per system

The integrations page names Epic, Oracle Cerner, athenahealth, eClinicalWorks, Allscripts and Veradigm, NextGen, MEDITECH, Practice Fusion, DrChrono, ModMed, AdvancedMD, Elation, Tebra and SimplePractice, plus the UK systems EMIS Web and SystmOne. The vendor says it has more than 100 EHRs connected out of the box, through FHIR R4 and R5, HL7 v2 with CDA, and robotic process automation bots for systems that only have a screen. The page does not say which connections are native and which are screen bots.

Princeton in 2017, with funding undisclosed

The company page lists S10.AI Inc., also called S10 Technologies. Sridharan Sivan is founder and chairman, Shivanthika Sridharan is co-founder and president, and Dr. Sri is listed as CEO and CMO. The timeline says the company was founded in Princeton, New Jersey, in 2017. The footer now describes a US headquarters and three offshore delivery and support centers, with no city named. Funding is not disclosed on the site, which mentions an investor named D.V. Ravi.

The homepage counters report 11.7 million notes generated and 1.9 million patient calls handled. The vendor reports those counters, and different pages give different provider counts.

Trustpilot shows two reviews

The homepage cites a 4.9 Trustpilot rating. The Trustpilot page shows a 3.8 TrustScore from two reviews, both five-star. One, from July 2024, calls it "a real time-saver" that "delivers the most accurate transcriptions I've experienced."

Pricing

There is no public price. The site offers a demo request and a free 15-minute demo.

The verdict

The integrations page does not match its connection methods to systems, so an Epic or EMIS Web site cannot tell whether it would run over FHIR, HL7 or a screen-reading bot. A practice that only wants a scribe would be buying into one module of a larger platform.