Scribeberry

A resident-run study found mixed results

One PubMed paper names the product: a 2025 Healthcare (Basel) article titled "Ambient Artificial Intelligence Scribes: A Pilot Survey of Perspectives on the Utility and Documentation Burden in Palliative Medicine". Two palliative medicine residents ran a prospective quality improvement project comparing Scribeberry (version 2) with dictation. Their conclusion was a "mixed response" on time savings and accuracy. The abstract does not point to vendor involvement.

Trustpilot quotes split between praise and support complaints

A July 2026 reviewer wrote "There is no real customer support." An October 2025 reviewer said the app does not work and that customer service was "terrible or nonexistent". A July 2025 reviewer said it "has been so helpful ever since I started practice."

Pricing: $99 monthly, $999 annually, $79 per user for teams

As of November 2026, the trial is free for 3 days of unlimited use and then 20 uses a month, with no credit card. Pro is $99 a month with unlimited uses, custom templates and dictation, or $999 a year, about $83 a month. Enterprise is $79 per user per month for five or more providers and adds custom integrations, white labeling and a dedicated account manager. Plans run month to month with no contracts. The AI receptionist add-on is priced separately at $0.22 CAD per minute after 200 free minutes.

The vendor says data stays in Canada and the SOC 2 report sits in a trust center

The security page says Scribeberry supports HIPAA, PIPEDA, PHIPA and Quebec Law 25, and the published terms include a BAA. The vendor says it is SOC 2 Type 2 certified, with the report available through its Trust Center, and that data is stored in Canada. It also says audio is not retained, transcripts are kept until deleted, and customer data is never used for AI training.

The tool does more than visit notes

Scribeberry takes dictation into any field, transcribes uploaded audio, runs a form-filling agent and supports more than 40 languages. Notes move to the EMR through a desktop app, a Chrome extension or, for Accuro, a native API. The vendor claims more than 30,000 providers.

The verdict

Month-to-month billing with no contract means a clinic that tries Pro and runs into the support problems the reviewers describe can stop after a month. The one study, by two palliative medicine residents, found mixed results against dictation. On the reviews quoted, a clinic that depends on quick vendor support is the poorest match.