Synaptec Health

What does Synaptec do?

The vendor describes "fully automated, AI-powered coding software to help your team work faster and smarter." It codes charts in seconds across ICD-10, E/M and CPT with modifiers. It flags downcodes and missing documentation and produces individual and summary reports. When new documentation arrives for a chart, the software recodes it automatically, and a person can adjust the result manually. A separate auditing service recodes charts that were coded earlier. Pro-fee emergency medicine is among the settings the site mentions.

Integration is covered by a general statement that the software works with every industry API and data format. The FAQ names HL7, CDA, XML, CSV and JSON, plus in-house billing software, and says integration is included with no setup fees.

How is Synaptec priced?

Synaptec bills pay-as-you-go. The site promises a low flat per-chart fee, no minimums or maximums, and no setup or cancellation fees, and says the result runs about 60 percent below manual coding. The 60 percent is the vendor's claim, and the per-chart fee is described without a dollar amount.

What accuracy does it claim?

One heading on the site says 96 percent or better, and the text on the same site says above 99 percent. Both figures are the vendor's own.

Where is the company based and who backs it?

Tracxn and Crunchbase list a 2018 founding in San Francisco. The investors named are Fusion Fund and Foothill Ventures.

What does it say about data handling?

Synaptec says it exceeds HIPAA requirements, runs on US-based infrastructure and encrypts data in transit and at rest.

The verdict

The per-chart structure suits a billing company or an emergency medicine group that wants to pay for the volume it actually sends and leave without a cancellation fee. The site gives a health system neither a dollar rate nor a named EHR connection.