Clicks Health vs CombineHealth

Clicks Health's security page lists SAML SSO, RBAC, IP allowlisting and a 99.9% uptime SLA, and the vendor says its MSA contractually bars training on customer inputs, outputs or documents. CombineHealth's trust page makes a similar promise, no training on customer data without permission, without naming a contract term. For a practice whose counsel wants a contractual no-training term, CombineHealth loses, and Clicks' page also lists SSO and role-based access controls.

CombineHealth suits a specialty group on eClinicalWorks or AdvancedMD that wants coding, claims, A/R follow-up and appeals under one vendor. Its five named agents are a coder, a biller, an A/R specialist, an appeal specialist and an RCM analyst, and the homepage shows twelve EHR logos including CareCloud and DrChrono. The 85% claim automation rate and 64% denial reduction are the vendor's own figures, with no method attached. Buyers book a demo.

Clicks Health fits the revenue cycle lead whose queue is prior authorization, payment posting and referral intake. The vendor says it runs pilots on real data before asking for a commitment.