MedAI Verdict
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Playback Health vs Suki

Suki's price is known only through third parties, who put it at about $299 to $399 per user per month and enterprise contracts at $350 to $500 or more. Suki's buyer is an Epic, Oracle Health, athenahealth or MEDITECH organization that wants ambient notes, dictation and assisted revenue cycle in one product, with the vendor saying its integrations with those four EHRs are deep and real-time. The company announced a $90 million Series E on October 12, 2026, which matters to a health system weighing how long a vendor will be around. Playback's buyer is a surgical or neurosurgery service that wants the clinician's explanation replayed for patients, with a Pro scribe that the vendor says generates ICD-10 and CPT codes and handles 15+ languages. Two 2024 papers cover the platform, a retrospective HCAHPS comparison of seven neurosurgery providers and a Cureus paper on resident communication, and neither tests the scribe. A MEDITECH hospital finds Meditech in Playback's logo strip with no integration depth given, against Suki's four-EHR statement, so Playback ranks second there.

AI medical scribes · Reviewed November 2, 2026

PH

Playback Health

by Playback Health, Inc. · founded 2018

Ambient AI scribe for hospitals, plus a patient app that replays clinician care instructions after the visit.

Suki logo

Suki

by Suki AI · founded 2017

Ambient documentation, dictation, assisted revenue cycle and clinical reasoning for clinicians.

When to pick each one

Playback Health

  • Pro scribe generates ICD-10 and CPT codes, per vendor
  • Two 2024 papers on the platform, neither testing the scribe
  • Pro handles 15+ languages, per vendor
Read the full Playback Health review

Suki

  • Epic, Oracle Health, athenahealth, MEDITECH named by vendor
  • SOC 2 Type 2 and HIPAA, vendor-stated
  • Third-party estimates $299 to $399 per user monthly
Read the full Suki review

Score

Each row shows points earned of points available under the published rubric.

Playback Health

67of 100

Top-ranked

Suki

59of 100

Solid choice
Score by dimension for Playback Health and Suki
DimensionPlayback HealthSukiDifference
HIPAA / SOC2 / BAA13 / 1313 / 130
EHR integrations (count)14.7 / 2110.5 / 21+4.2
Top-3 EHR coverage (Epic / Oracle / Athena)12 / 1212 / 120
Bidirectional write-back0 / 5.20 / 5.20
Peer-reviewed papers4.9 / 70 / 7+4.9
RCT / meta-analysis / systematic review0 / 30 / 30
Funding & adoption signal3 / 128.4 / 12-5.4
Pricing transparency2.5 / 50 / 5+2.5
Years in market6 / 66 / 60

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How scores are computed

Pricing

Playback Health

TierMonthlyAnnualNotes
Enterprisen/an/aNo public price. The Pro page offers Start free trial and Book a demo; trial length and price are not shown.

Suki

Quote only, no public price.

Compliance and integrations

Documented from each vendor’s own pages.

SpecPlayback HealthSuki
Free tierYesNo / unverified
HIPAAYesYes
SOC 2 Type IIYesYes
EHR integrationsEpic, Cerner, Allscripts, athenahealth, eClinicalWorks, NextGen, Meditech, DrChronoEpic, Oracle Health, athenahealth, MEDITECH
Founded20182017
HQUSUS

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Common questions

Open the full ai medical scribes comparison

The best AI medical scribe for most US physicians is Abridge for hospital systems, Freed AI for solo practice (plans from $39 to $119 per month as of October 2026), Heidi Health for multilingual capture, and DAX Copilot for Microsoft-shop hospitals. Each pick below names its primary EHR integration, pricing model, and the clinician communities that surface it most often. Enterprise scribes are quote-based, with third-party estimates of roughly $208 to $600 per provider per month as of October 2026.