Playback Health vs Sunoh.ai
Sunoh.ai lists athenahealth, Cerner, eClinicalWorks, Epic, ModMed, Practice Fusion and Tebra, adds an EHR Sync extension for browser-based EHRs, and comes from healow, eClinicalWorks' patient-engagement and AI brand. Its pricing page says "starting at $149 per user per month for a limited time", shows a crossed-out $199 and does not state the ongoing rate. That price includes implementation services, voice recognition and a BAA. Sunoh's buyer is a six-clinician group on Tebra or Practice Fusion. Playback Health's buyer is a hospital security office that wants compliance claims on the vendor's own page. The homepage states "SOC 2 secure", "HIPAA compliant" and "BAA eligible", and the logo strip includes Meditech and DrChrono. The Pro page offers a free trial and a demo with no price shown. Sunoh's page says it signs BAAs "as required" and that no software is HIPAA compliant by itself. On those claims, Sunoh gives the security office less to work with, while a practice that must see a monthly figure first leaves Playback.
AI medical scribes · Reviewed November 2, 2026
Playback Health
by Playback Health, Inc. · founded 2018
Ambient AI scribe for hospitals, plus a patient app that replays clinician care instructions after the visit.
Sunoh.ai
by healow / eClinicalWorks · founded 2023
AI medical scribe for clinicians that connects to athenahealth, Cerner, eClinicalWorks, Epic, ModMed, Practice Fusion and Tebra, with a free EHR Sync extension for browser EHRs.
When to pick each one
Playback Health
- SOC 2, HIPAA and BAA eligibility stated on the homepage
- Free trial and demo offered on the Pro page
- Meditech and DrChrono among integration logos
Sunoh.ai
- $149 per user monthly, promotional, BAA included
- Lists Tebra, Practice Fusion, ModMed and Epic
- EHR Sync extension for browser-based EHRs
Score
Each row shows points earned of points available under the published rubric.
Playback Health
67of 100
Sunoh.ai
59of 100
| Dimension | Playback Health | Sunoh.ai | Difference |
|---|---|---|---|
| HIPAA / SOC2 / BAA | 13 / 13 | 13 / 13 | 0 |
| EHR integrations (count) | 14.7 / 21 | 10.5 / 21 | +4.2 |
| Top-3 EHR coverage (Epic / Oracle / Athena) | 12 / 12 | 12 / 12 | 0 |
| Bidirectional write-back | 0 / 5.2 | 0 / 5.2 | 0 |
| Peer-reviewed papers | 4.9 / 7 | 0 / 7 | +4.9 |
| RCT / meta-analysis / systematic review | 0 / 3 | 0 / 3 | 0 |
| Funding & adoption signal | 3 / 12 | 6 / 12 | -3 |
| Pricing transparency | 2.5 / 5 | 5 / 5 | -2.5 |
| Years in market | 6 / 6 | 3 / 6 | +3 |
Scroll horizontally to see every column.
Pricing
Playback Health
| Tier | Monthly | Annual | Notes |
|---|---|---|---|
| Enterprise | n/a | n/a | No public price. The Pro page offers Start free trial and Book a demo; trial length and price are not shown. |
Sunoh.ai
| Tier | Billing period | Price | Notes |
|---|---|---|---|
| Per user, promotional | per user per month, for a limited time | $149 | includes implementation services, voice recognition and a BAA. The page shows a crossed-out regular price of $199 |
Verified October 14, 2026 from sunoh.ai (opens in new tab).
Evidence
Playback Health
Sunoh.ai
No FDA decision, peer-reviewed study or community post in our record.
Compliance and integrations
Documented from each vendor’s own pages.
| Spec | Playback Health | Sunoh.ai |
|---|---|---|
| Free tier | ||
| HIPAA | ||
| SOC 2 Type II | ||
| EHR integrations | Epic, Cerner, Allscripts, athenahealth, eClinicalWorks, NextGen, Meditech, DrChrono | athenahealth, Cerner, eClinicalWorks, Epic, ModMed, Practice Fusion, Tebra |
| Founded | 2018 | 2023 |
| HQ | US | US |
Scroll horizontally to see both columns.
Common questions
Open the full ai medical scribes comparison
The best AI medical scribe for most US physicians is Abridge for hospital systems, Freed AI for solo practice (plans from $39 to $119 per month as of October 2026), Heidi Health for multilingual capture, and DAX Copilot for Microsoft-shop hospitals. Each pick below names its primary EHR integration, pricing model, and the clinician communities that surface it most often. Enterprise scribes are quote-based, with third-party estimates of roughly $208 to $600 per provider per month as of October 2026.