Docus AI

What does Docus sell to labs?

Labs send results by API or HL7 and receive structured interpretation reports for doctors and patients, routed into a LIS, CRM or EHR. Reports include suggested follow-up tests. The homepage also lists an AI compliance agent that validates test-to-ICD pairings, and digital requisitions. It names no EHR vendor among the integrations.

Lab pricing is a subscription sold through "Contact Sales" and depends on volume. The lab case study, Blood Cells Laboratories, reports test volume up 230%, follow-up testing rising from 5% to 27%, and 99.4% patient satisfaction. Those figures are self-reported.

What does the doctor platform do?

The doctor page, "Docus for Doctors. AI-Powered Clinical Decision Support", lists an AI medical assistant, a research assistant, lab test interpretation, SOAP notes and reports, patient messaging with AI auto-complete, and patient memory. The page claims 10K+ doctors worldwide and carries a quote from a general physician at Stanford Healthcare. The AI safety page describes a pipeline of OCR, RAG and agent steps.

What do the plans cost?

Doctor plans on the pricing page carry the note "Cancel anytime":

• Free: $0 forever, 1 patient
• Starter: $25 a month, billed annually at $300
• Pro: $50 a month, billed annually at $600, 500 patients
• Ultimate: $100 a month, billed annually at $1,200, 2,000 patients

Patient plans are Free, Lite at $3.99 a month billed annually ($47.88), and Pro at $7.99 a month billed annually ($95.88). A second opinion costs $490 per consultation.

Who is behind it and what is the security position?

Docus, Inc. lists a Wilmington, Delaware address in its footer. The About page gives 2021 as the founding year, with Robert Sargsyan as CEO, Gevorg Nazaryan as CTO and Krisp co-founder Artavazd Minasyan as chairman.

For security the vendor says the platform is "aligned with HIPAA, GDPR, and SOC 2 requirements", and no audit report or BAA is named. The Trust Center link on the site leads to a not-found page.

The verdict

A solo physician who wants lab interpretation and a note drafter can use the free plan with one patient before paying $300 for the Starter year. A laboratory evaluating the API is looking at a different product from the doctor plans, and the only outcome data on offer is one customer case study. Patient plans and $490 second opinions serve a third audience. A practice that needs a SOC 2 report or a BAA before it starts is not served by Docus today, since neither is named on the site.