Ada Health vs Clarus
Ada and Clarus sell to different buyers. Ada's about page describes symptom assessment and automated care navigation for health systems, plus Ada Patient Finder for pharma and life-sciences companies. A patient who answers its questions gets possible conditions and a care-urgency suggestion. Clarus's tagline describes an AI agent and call handling for medical practices and home health, and its inbound page lists eight EHRs from athenaOne to Epic. Clarus says it has managed 70M+ calls across 40+ specialties. A health system that wants patients to run an assessment is Ada's buyer. A practice that needs someone to answer, book and escalate its phone calls is Clarus's. Ada states EU MDR Class IIa with CE mark 0123, ISO 13485 and ISO 27001, and no FDA clearance is stated on its pages.
Patient triage · Reviewed November 2, 2026
Ada Health
by Ada Health GmbH · founded 2011
Symptom assessment app and care-navigation software for health systems and life-sciences companies.
Clarus
by Clarus Care, LLC · founded 2013
AI agent and call handling for medical practices and home health: scheduling, refills, records requests and on-call routing.
When to pick each one
Ada Health
- Sold to health systems and pharma teams
- EU MDR Class IIa with CE mark 0123
- Possible conditions plus urgency suggestion for patients
Clarus
- Names eight EHRs, athenaOne and Epic among them
- Aimed at medical practices and home health
- Inbound and outbound call campaigns
Score
Each row shows points earned of points available under the published rubric.
Ada Health
41of 100
Clarus
43of 100
| Dimension | Ada Health | Clarus | Difference |
|---|---|---|---|
| FDA clearance | 0 / 15.6 | 0 / 15.6 | 0 |
| HIPAA / SOC2 / BAA | 7.8 / 13 | 13 / 13 | -5.2 |
| EHR integrations (count) | 0 / 14 | 9.8 / 14 | -9.8 |
| Top-3 EHR coverage (Epic / Oracle / Athena) | 0 / 8 | 8 / 8 | -8 |
| Bidirectional write-back | 0 / 4 | 0 / 4 | 0 |
| Peer-reviewed papers | 9.8 / 14 | 0 / 14 | +9.8 |
| RCT / meta-analysis / systematic review | 6 / 6 | 0 / 6 | +6 |
| Funding & adoption signal | 8.4 / 12 | 3 / 12 | +5.4 |
| Pricing transparency | 2.5 / 5 | 2.5 / 5 | 0 |
| Years in market | 6 / 6 | 6 / 6 | 0 |
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Pricing
Ada Health
| Tier | Monthly | Annual | Notes |
|---|---|---|---|
| Partners and health systems | n/a | n/a | No public price. The website offers a partner contact route and an app download link. |
Clarus
| Tier | Monthly | Annual | Notes |
|---|---|---|---|
| Enterprise | n/a | n/a | No public price. Vendor page: "book a demo". |
Evidence
Ada Health
FDA decisions
No FDA decision cited in our research as of October 20, 2026.
Peer-reviewed
4 PubMed records name Ada Health.
- Impact of a Symptom Checker App on Patient-Physician Interaction Among Self-Referred Walk-In Patients in the Emergency Department: Multicenter, Parallel-Group, Randomized, Controlled Trial. (opens in new tab)
- Comparison of Diagnostic and Triage Accuracy of Ada Health and WebMD Symptom Checkers, ChatGPT, and Physicians for Patients in an Emergency Department: Clinical Data Analysis Study. (opens in new tab)
- Study protocol for a pilot prospective, observational study investigating the condition suggestion and urgency advice accuracy of a symptom assessment app in sub-Saharan Africa: the AFYA-'Health' Study. (opens in new tab)
Clarus
FDA decisions
No FDA decision cited in our research as of November 2, 2026.
Compliance and integrations
Documented from each vendor’s own pages.
| Spec | Ada Health | Clarus |
|---|---|---|
| Free tier | ||
| HIPAA | ||
| SOC 2 Type II | ||
| EHR integrations | Not specified | athenaOne, eClinicalWorks, NextGen, Greenway, Veradigm, Meditech, Epic, Oracle Health |
| Founded | 2011 | 2013 |
| HQ | DE | US |
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Common questions
Open the full patient triage comparison
Symptom checkers, voice agents, intake automation, post-discharge messaging. Tools that reduce front-desk load, improve access, and route patients to the right care setting.