Hyro vs Infermedica
Hyro and Infermedica both compete in patient triage, but answer different questions. Hyro is our pick for call deflection at scale: 85%+ call deflection claim for high-volume health systems. Infermedica earns the clinically-validated triage engine slot: Class IIb medical device, 1:10 cost-savings ratio claim. The right choice depends on whether your priority is call deflection at scale or clinically-validated triage engine.
- Patient triage
- 02
- October 20, 2026
Hyro
by Hyro
AI agents for health system call centers, websites and SMS: appointments, FAQ answers and conversation analytics.
- No public price. Request a demo.
- —
Infermedica
by Infermedica · founded 2012
Symptom triage, intake and a call-center voice agent for care providers, certified as a Class IIb medical device under EU MDR.
- Enterprise (quote).
- EU MDR Class IIb / UK MHRA registered / ISO 27001:2022
How Hyro and Infermedica compare
Pricing, compliance, and integrations sourced from vendor documentation. Verified October 20, 2026.
| Spec | Hyro | Infermedica |
|---|---|---|
| Pricing | No public price. Request a demo. | Enterprise (quote). |
| Free tier | ||
| HIPAA | ||
| SOC 2 Type II | ||
| EHR integrations | Not specified | Not specified |
| Founded | — | 2012 |
| HQ | — | PL |
| Best for | Best for call deflection at scale | Best clinically-validated triage engine |
Scroll horizontally to see both columns.
When to pick each one
Best for call deflection at scale
85%+ call deflection claim for high-volume health systems.
- Healthcare-industry voice agent
- Strong enterprise traction in scheduling + access
Best clinically-validated triage engine
Class IIb medical device, 1:10 cost-savings ratio claim.
- Polish-origin, CE-MDR Class IIb
- Powers Symptomate and many B2B deployments
- Strongest evidence base
Other head-to-heads worth reading
Open the full patient triage comparison
Symptom checkers, voice agents, intake automation, post-discharge messaging. Tools that reduce front-desk load, improve access, and route patients to the right care setting.