Ada Health vs Keona Health
Golden State Ortho, a 23-office group with 58 providers, is one of Keona's case studies, and that is the buyer. A multi-site specialty group needs an AI agent on its phones and a nurse queue behind it. Keona's integration page lists ten EHRs and names RingCentral for telephony, and its security page gives SOC 2 Type I and Type II. Ada's buyer is a health system that wants patients to run an assessment in their own language before they call, or a pharma team using Ada Patient Finder. Ada says 94% of clinicians agreed its advice was safe and appropriate in 2023 post-market research with its clients. A health system whose nurse line runs on Epic ends up with Keona on those facts: Keona names Epic, and Ada's health-systems page says only that it integrates with your system.
Patient triage · Reviewed November 2, 2026
Ada Health
by Ada Health GmbH · founded 2011
Symptom assessment app and care-navigation software for health systems and life-sciences companies.
Keona Health
by Keona Health
Kara AI call agent answers and books patient calls. Nurse Triage software supports nurses with protocol-based call routing.
When to pick each one
Ada Health
- Medical guidance offered in the patient's own language
- Vendor cites 94% agreement on safe advice
- Sold to health systems and life-sciences firms
Keona Health
- Names Epic, athena, ClinicalWorks and Greenway among ten EHRs
- Schmitt-Thompson nurse triage for phone calls
- SOC 2 Type I and Type II stated
Score
Each row shows points earned of points available under the published rubric.
Ada Health
41of 100
Keona Health
32of 100
| Dimension | Ada Health | Keona Health | Difference |
|---|---|---|---|
| FDA clearance | 0 / 15.6 | 0 / 15.6 | 0 |
| HIPAA / SOC2 / BAA | 7.8 / 13 | 7.8 / 13 | 0 |
| EHR integrations (count) | 0 / 14 | 9.8 / 14 | -9.8 |
| Top-3 EHR coverage (Epic / Oracle / Athena) | 0 / 8 | 8 / 8 | -8 |
| Bidirectional write-back | 0 / 4 | 0 / 4 | 0 |
| Peer-reviewed papers | 9.8 / 14 | 0 / 14 | +9.8 |
| RCT / meta-analysis / systematic review | 6 / 6 | 0 / 6 | +6 |
| Funding & adoption signal | 8.4 / 12 | 3 / 12 | +5.4 |
| Pricing transparency | 2.5 / 5 | 2.5 / 5 | 0 |
| Years in market | 6 / 6 | 0 / 6 | +6 |
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Pricing
Ada Health
| Tier | Monthly | Annual | Notes |
|---|---|---|---|
| Partners and health systems | n/a | n/a | No public price. The website offers a partner contact route and an app download link. |
Keona Health
| Tier | Monthly | Annual | Notes |
|---|---|---|---|
| Enterprise | n/a | n/a | No public price. Kara is priced on call volume rather than per-seat licenses. |
Evidence
Ada Health
FDA decisions
No FDA decision cited in our research as of October 20, 2026.
Peer-reviewed
4 PubMed records name Ada Health.
- Impact of a Symptom Checker App on Patient-Physician Interaction Among Self-Referred Walk-In Patients in the Emergency Department: Multicenter, Parallel-Group, Randomized, Controlled Trial. (opens in new tab)
- Comparison of Diagnostic and Triage Accuracy of Ada Health and WebMD Symptom Checkers, ChatGPT, and Physicians for Patients in an Emergency Department: Clinical Data Analysis Study. (opens in new tab)
- Study protocol for a pilot prospective, observational study investigating the condition suggestion and urgency advice accuracy of a symptom assessment app in sub-Saharan Africa: the AFYA-'Health' Study. (opens in new tab)
Keona Health
FDA decisions
No FDA decision cited in our research as of November 2, 2026.
Compliance and integrations
Documented from each vendor’s own pages.
| Spec | Ada Health | Keona Health |
|---|---|---|
| Free tier | ||
| HIPAA | ||
| SOC 2 Type II | ||
| EHR integrations | Not specified | Epic, Allscripts, athena Practice, athenaNext, ClinicalWorks, Greenway, Cerner, Meditech, Veradigm, Altera, ModMed |
| Founded | 2011 | n/a |
| HQ | DE | US |
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Common questions
Open the full patient triage comparison
Symptom checkers, voice agents, intake automation, post-discharge messaging. Tools that reduce front-desk load, improve access, and route patients to the right care setting.