Clarus vs Infermedica
Infermedica describes a call-center voice agent that collects symptoms, assesses acuity and prepares a structured handoff, alongside triage and intake for digital front doors and nurse lines. It is a Wroclaw company founded in 2012, and it quotes enterprise pricing. Clarus's inbound page lists scheduling against real-time availability, refills, records requests, payments and results, and its outbound page adds reminders and overdue-visit campaigns. Infermedica's buyer is a health system that needs an acuity engine behind its nurse line or front door. Clarus's buyer is a medical practice or home health agency that needs its phone work done, and a health system's nurse line is not what its pages describe, which makes these two different purchases. On security, the pages give a buyer ISO 27001:2022 and SOC 2 Type 2 from Infermedica and an AICPA SOC badge on Clarus's home page.
Patient triage · Reviewed November 2, 2026
Clarus
by Clarus Care, LLC · founded 2013
AI agent and call handling for medical practices and home health: scheduling, refills, records requests and on-call routing.
Infermedica
by Infermedica · founded 2012
Symptom triage, intake and a call-center voice agent for care providers, certified as a Class IIb medical device under EU MDR.
When to pick each one
Clarus
- Scheduling, refills, records requests and payments by phone
- Outbound reminders and overdue-visit campaigns
- Testimonial clients include Kansas City Bone and Joint
Infermedica
- Triage, intake and a call-center voice agent
- Nurse-line and digital front door use cases
- Deployed in 30+ countries, per vendor
Score
Each row shows points earned of points available under the published rubric.
Clarus
43of 100
Infermedica
45of 100
| Dimension | Clarus | Infermedica | Difference |
|---|---|---|---|
| FDA clearance | 0 / 15.6 | 0 / 15.6 | 0 |
| HIPAA / SOC2 / BAA | 13 / 13 | 13 / 13 | 0 |
| EHR integrations (count) | 9.8 / 14 | 0 / 14 | +9.8 |
| Top-3 EHR coverage (Epic / Oracle / Athena) | 8 / 8 | 0 / 8 | +8 |
| Bidirectional write-back | 0 / 4 | 0 / 4 | 0 |
| Peer-reviewed papers | 0 / 14 | 5.6 / 14 | -5.6 |
| RCT / meta-analysis / systematic review | 0 / 6 | 6 / 6 | -6 |
| Funding & adoption signal | 3 / 12 | 8.4 / 12 | -5.4 |
| Pricing transparency | 2.5 / 5 | 5 / 5 | -2.5 |
| Years in market | 6 / 6 | 6 / 6 | 0 |
Scroll horizontally to see every column.
Pricing
Clarus
| Tier | Monthly | Annual | Notes |
|---|---|---|---|
| Enterprise | n/a | n/a | No public price. Vendor page: "book a demo". |
Infermedica
| Tier | Monthly | Annual | Notes |
|---|---|---|---|
| Plan | n/a | n/a | Enterprise (quote). |
| Symptomate (consumer symptom checker) | n/a | n/a | Free and private for anyone, per the Symptomate About page. |
Evidence
Clarus
FDA decisions
No FDA decision cited in our research as of November 2, 2026.
Infermedica
FDA decisions
No FDA decision cited in our research as of October 20, 2026.
Peer-reviewed
1 PubMed record names Infermedica.
Compliance and integrations
Documented from each vendor’s own pages.
| Spec | Clarus | Infermedica |
|---|---|---|
| Free tier | ||
| HIPAA | ||
| SOC 2 Type II | ||
| EHR integrations | athenaOne, eClinicalWorks, NextGen, Greenway, Veradigm, Meditech, Epic, Oracle Health | Not specified |
| Founded | 2013 | 2012 |
| HQ | US | PL |
Scroll horizontally to see both columns.
Common questions
Open the full patient triage comparison
Symptom checkers, voice agents, intake automation, post-discharge messaging. Tools that reduce front-desk load, improve access, and route patients to the right care setting.