Fabric vs Steer Health
Fabric says its platform brings virtual care, a symptom checker and triage routing to health systems, plans and employers. A health system that wants async and sync visits and a 50-state provider network (Fabric's claim) behind one front door is the Fabric buyer, and its About page shows SSM Health, Mount Sinai and OSF HealthCare as customers. Steer Health sells seven AI agents, among them Halo for triage, Luna for the phones and Tara as a scribe. A hospital group or specialty group that wants calls answered, booked and triaged from one agent set is the Steer buyer. Steer's home page names Epic, Cerner and athenahealth, and Fabric's integrations page lists HL7, FHIR and two-way EMR links. Fabric's security page states SOC 2 Type 2, while Steer's platform page shows an AICPA SOC logo. Fabric describes its AI Assistant as conversational chat, so a group whose patient volume arrives by phone fits Steer better.
Patient triage · Reviewed November 2, 2026
Fabric
by Fabric Labs, Inc.
Virtual care platform with an AI symptom checker and triage routing for health systems, health plans and employers.
Steer Health
by Steer Health · founded 2021
Halo triage agent and Luna voice front desk for health systems and clinics: patient calls, acuity routing and booking.
When to pick each one
Fabric
- Virtual visits and triage routing in one platform
- Logos include SSM Health, Mount Sinai and OSF HealthCare
- SOC 2 Type 2 stated on its security page
Steer Health
- Luna voice AI takes calls 24/7, per Steer
- Epic, Cerner and athenahealth named on home page
- Halo triage agent beside front desk and scribe
Score
Each row shows points earned of points available under the published rubric.
Fabric
19of 100
Steer Health
30of 100
| Dimension | Fabric | Steer Health | Difference |
|---|---|---|---|
| FDA clearance | 0 / 15.6 | 0 / 15.6 | 0 |
| HIPAA / SOC2 / BAA | 13 / 13 | 7.8 / 13 | +5.2 |
| EHR integrations (count) | 0 / 14 | 4.2 / 14 | -4.2 |
| Top-3 EHR coverage (Epic / Oracle / Athena) | 0 / 8 | 8 / 8 | -8 |
| Bidirectional write-back | 0 / 4 | 0 / 4 | 0 |
| Peer-reviewed papers | 0 / 14 | 0 / 14 | 0 |
| RCT / meta-analysis / systematic review | 0 / 6 | 0 / 6 | 0 |
| Funding & adoption signal | 3 / 12 | 3 / 12 | 0 |
| Pricing transparency | 2.5 / 5 | 2.5 / 5 | 0 |
| Years in market | 0 / 6 | 4.2 / 6 | -4.2 |
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Pricing
Fabric
| Tier | Monthly | Annual | Notes |
|---|---|---|---|
| Enterprise | n/a | n/a | No public price. |
Steer Health
| Tier | Monthly | Annual | Notes |
|---|---|---|---|
| Enterprise | n/a | n/a | No public price. The platform page lists "performance-aligned pricing options". |
Evidence
Fabric
FDA decisions
No FDA decision cited in our research as of November 2, 2026.
Steer Health
FDA decisions
No FDA decision cited in our research as of November 2, 2026.
Compliance and integrations
Documented from each vendor’s own pages.
| Spec | Fabric | Steer Health |
|---|---|---|
| Free tier | ||
| HIPAA | ||
| SOC 2 Type II | ||
| EHR integrations | Not specified | Epic, Cerner, athenahealth |
| Founded | n/a | 2021 |
| HQ | US | US |
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Common questions
Open the full patient triage comparison
Symptom checkers, voice agents, intake automation, post-discharge messaging. Tools that reduce front-desk load, improve access, and route patients to the right care setting.