MedAI Verdict
Patient triage

AI Patient Triage

Fabric logo

Fabric

by Fabric Labs, Inc.  ·  US

Last verified

Virtual care platform with an AI symptom checker and triage routing for health systems, health plans and employers.

At a glance

Pricing
No public price.
HIPAA
Attested
SOC 2
Type II
EHRs
—
Founded
—
HQ
US
On this page

Independent score  ·  By our public rubric

19/100Tracked

Not rated: too little independent evidence yet.

How it’s computed →
  • Regulatory & Compliance
    13/28.6

    HIPAA + (SOC2 or BAA) attested

  • Clinical Integration
    0/26

    No EHR integrations listed

  • Evidence Strength
    0/20

    No peer-reviewed coverage

  • Vendor & Market
    3/18

    Seed-stage or unfunded

  • Sentiment & Transparency
    2.5/5

    Pricing on request, no public amounts

▸ Show all 11 dimensions

Regulatory & Compliance

  • FDA clearance0/16

    No FDA clearance listed

  • HIPAA / SOC2 / BAA13/13

    HIPAA + (SOC2 or BAA) attested

Clinical Integration

  • EHR integrations (count)0/14

    No EHR integrations listed

  • Top-3 EHR coverage (Epic / Oracle / Athena)0/8

    None of the top-3 EHRs covered

  • Bidirectional write-back0/4

    No bidirectional write-back documented

Evidence Strength

  • Peer-reviewed papers0/14

    No peer-reviewed coverage

  • RCT / meta-analysis / systematic review0/6

    No RCT, meta-analysis, or systematic review

Vendor & Market

  • Funding & adoption signal3/12

    Seed-stage or unfunded

  • Years in market0/6

    Founded year not recorded

Sentiment & Transparency

  • Pricing transparency3/5

    Pricing on request, no public amounts

Scored November 2, 2026 · Public scoring method v1.2.0

Virtual care platform with an AI symptom checker and triage routing for health systems, health plans and employers.

No public price. HIPAA + SOC 2 Type II attested.

Evidence record

FDA decisions

No FDA decision cited in our research as of November 2, 2026.

Verification
  • Score computed November 2, 2026, method 1.2.0
  • Review written November 2, 2026
Cite this record

MedAI Verdict, Fabric record, https://medaiverdict.com/tools/fabric, version November 2, 2026

Bottom line

Fabric is a virtual-care and care-access platform from Fabric Labs, Inc. Its AI symptom checker, formerly GYANT, is one module inside the platform's AI Assistant, next to chat, navigation, a provider directory and a 50-state virtual provider network. Health systems, health plans and employers that want a digital front door with virtual visits behind it are the buyers the site names. Someone shopping for a symptom checker sold on its own, with published validation, is looking at a different kind of product.

Where does the symptom checker sit?

The AI Assistant handles conversational chat, the Symptom Checker, Triage and Routing, navigation and care pathways. Fabric calls its approach hybrid AI: conversational AI combined with "physician-built clinical logic" drawn from "Managed Clinical Protocols" and custom protocols. How the logic is built is not described. The product "escalates urgent needs to live support," and whether an emergency gets a 911 message is not specified.

The vendor claims "10x faster care with automated symptom collection" and about 30% more virtual visits through chat. Case study titles credit conversational AI with $2.4M saved in one year at OSF and a 30% drop in call-center volume at Intermountain.

How did Zipnosis become Fabric?

The About page lists these steps. Zipnosis dates to 2009 and GYANT to 2016. Florence arrived in 2021 and bought Zipnosis in 2023. In 2024 the company rebranded as Fabric and acquired GYANT, MeMD and TeamHealth Virtual Care, and in 2025 it acquired UCM Digital Health. Aniq Rahman is founder and CEO. The privacy policy gives a New York mailing address, and the About page names no headquarters.

The About page also lists $20M of seed funding in 2023 from Thrive Capital, GV and Salesforce Ventures and a $60M Series A in 2024 from General Catalyst, and a press headline cites $80M to date. The vendor's press claims include 5 million members through MeMD.

What connects to what, and how is it sold?

Fabric describes "two-way EMR integrations" using HL7 and FHIR, with SSO and DFT, ORM and ORU workflows, and names no EMR vendor. It calls itself "fully SOC 2 Type 2 certified" and HIPAA compliant, and it lists WCAG 2.1. The platform is sold to systems, plans, employers and brokers, and Fabric posts no price.

What does published evidence say?

Fabric publishes no symptom-checker validation. One older Zipnosis-era paper (PMID 27437042, Applied Clinical Informatics, 2016) covers sinusitis guideline adherence in e-visits, not triage AI.

The verdict

Fabric makes sense for a payer or health system buying virtual visits, navigation and a symptom checker from one vendor. A buyer who needs the symptom checker judged on its own accuracy would find no validation published.

Editorial review last generated November 2, 2026. Synthesized from clinician sentiment, peer-reviewed coverage, and our editorial silo picks. Refined by hand where vendor facts change.

What it costs

All tiers are custom-quoted. The vendor does not publish per-provider list pricing.

TierMonthlyAnnualNotes
EnterpriseNot statedNot statedNo public price.

Source: vendor pricing page. Last checked November 2, 2026.

What deploys cleanly

Carries HIPAA, SOC 2 Type II per vendor documentation. Independent attestation review is the buyer's responsibility before clinical deployment.