MD-reviewed ·  Healthcare editorial
MedAI Verdict
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Head-to-head  ·  Patient triage

Ada Health vs Hyro

Ada Health and Hyro both compete in patient triage, but answer different questions. Ada Health is our pick for white-label deployment: Most-downloaded consumer symptom checker with white-label B2B API. Hyro earns the call deflection at scale slot: 85%+ call deflection claim for high-volume health systems. The right choice depends on whether your priority is white-label deployment or call deflection at scale.

Category
Patient triage
Tools compared
02
Reviewed
May 23, 2026
Editorial silo
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The two contenders

Best for white-label deployment

Ada Health

by Ada Health GmbH  ·  founded 2011

Probabilistic symptom assessment + enterprise triage API.

Pricing
Free consumer + Enterprise B2B.
Compliance
CE-MDR / HIPAA

Best for call deflection at scale

Hyro

by Hyro AI

Healthcare-specific agentic AI for call deflection + scheduling.

Pricing
Enterprise (quote).
Compliance

Side-by-side specifications

How Ada Health and Hyro compare

Pricing, compliance, and integrations sourced from vendor documentation. Verified May 23, 2026.

SpecAda HealthHyro
PricingFree consumer + Enterprise B2B.Enterprise (quote).
Free tierYesYes
HIPAAYesNo / unverified
SOC 2 Type IINo / unverifiedNo / unverified
EHR integrationsNot specifiedNot specified
Founded2011
HQDE
Best forBest for white-label deploymentBest for call deflection at scale

Scroll horizontally to see both columns.

Editorial verdict

When to pick each one

When to pick Ada Health

Best for white-label deployment

Most-downloaded consumer symptom checker with white-label B2B API.

  • Bayesian probabilistic engine
  • CE-MDR
  • Berlin-based
Read the full Ada Health review

When to pick Hyro

Best for call deflection at scale

85%+ call deflection claim for high-volume health systems.

  • Healthcare-industry voice agent
  • Strong enterprise traction in scheduling + access
Read the full Hyro review

Wider context

Open the full patient triage comparison

Symptom checkers, voice agents, intake automation, post-discharge messaging. Tools that reduce front-desk load, improve access, and route patients to the right care setting.

See all patient triage

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