- No public price. Request a demo.
- Not disclosed
- Not disclosed
- —
- —
Patient triage
Hyro
by Hyro
AI agents for health system call centers, websites and SMS: appointments, FAQ answers and conversation analytics.
On this page
10/100Tracked
- Regulatory & Compliance0/28.6
No FDA clearance listed
- Clinical Integration0/26
No EHR integrations listed
- Evidence Strength0/20
No peer-reviewed coverage
- Vendor & Market8.4/18
Mid-tier funding and adoption
- Sentiment & Transparency2.5/15.8
Pricing on request, no public amounts
▸ Show all 11 dimensions▾ Hide dimension detail
- FDA clearance0/16
No FDA clearance listed
- HIPAA / SOC2 / BAA0/13
No public HIPAA/SOC2/BAA attestation
- EHR integrations (count)0/14
No EHR integrations listed
- Top-3 EHR coverage (Epic / Oracle / Athena)0/8
None of the top-3 EHRs covered
- Bidirectional write-back0/4
No bidirectional write-back documented
- Peer-reviewed papers0/14
No peer-reviewed coverage
- RCT / meta-analysis / systematic review0/6
No RCT, meta-analysis, or systematic review
- Funding & adoption signal8/12
Mid-tier funding and adoption
- Years in market0/6
Founded year not recorded
- Clinician sentiment (Reddit)0/11
No clinician sentiment data available
- Pricing transparency3/5
Pricing on request, no public amounts
85%+ call deflection claim for high-volume health systems.
Healthcare-industry voice agent. Strong enterprise traction in scheduling + access.
Bottom line
Hyro sells AI agents that answer patient calls, texts and website questions for health systems. The agents book appointments, refill prescriptions, verify insurance and answer routine questions, and Hyro says they resolve over 85% of repetitive tasks. The buyer is a patient access or contact center leader at a health system. There is no public price.
What does Hyro automate?
Hyro's homepage pitch is "Unburden your staff, unblock access to care." Its call center agents automate routine calls, route complex ones to staff and deflect simple ones to SMS. A separate FAQ resolution agent answers common questions, and pre-built assistant skills are sold as a digital workforce that needs no training. A Conversational Intelligence product analyzes conversations across channels. Hyro's responsible AI page names three pillars: explainability, control and compliance.
Fierce Healthcare's coverage describes the agents as booking appointments, refilling prescriptions and verifying insurance, with up to 85% of routine interactions handled. Hyro describes itself as "consistently #1 in replacing bad chatbots and outdated IVR systems."
On EHRs, the CEO told the press that Hyro is "deeply interoperable" with systems such as Epic. A buyer guide on the getmacha.com blog lists EHR integration needing IT resources among the complaints.
Who is behind it?
Hyro is headquartered in New York City and was founded in 2018 according to CEO Israel Krush. On 21 October 2025 it raised a $45M growth round led by Healthier Capital, with Norwest and Define Ventures. Bon Secours Mercy Health and ServiceNow Ventures also invested. Press puts total funding at $95M, and the previous round was a $35M Series B about ten months earlier. The press says Hyro serves more than 45 health systems.
What do the case studies claim?
Hyro's site carries customer results. Prisma Health reports more than $300k in first-year value and an "80% positive rate on conversations." Inova reports about 4,000 hours a month saved. Baptist Health reports "$1,000,000" in automation savings, and Weill Cornell Medicine reports 47% more online appointments.
Hyro says it is rated 4.9 out of 5 in G2 reviews.
What does it cost?
Hyro's pricing is not public, and trial and refund terms are not on the site.
What about compliance?
Hyro's security page carries only banner text, so SOC 2 Type II and BAA terms come from third-party blogs. They say both are available, disagree on the BAA, and none confirms HITRUST.
The verdict
Hyro fits a health system that already knows its call volume and wants a vendor with other large systems on the customer list. A small practice that wants a posted monthly price has none to compare, and a buyer who needs a SOC 2 report or BAA in hand before a demo should wait for Hyro to supply them.
Editorial review last generated October 15, 2026. Synthesized from clinician sentiment, peer-reviewed coverage, and our editorial silo picks. Refined by hand where vendor facts change.
What it costs
All tiers are custom-quoted. The vendor does not publish per-provider list pricing.
| Tier | Monthly | Annual | Notes |
|---|---|---|---|
| Enterprise | — | — | No public price. Request a demo. |
Source: vendor pricing page. Last checked October 15, 2026.
Other patient triage
See the full patient triage ranking
Ada Health
by Ada Health GmbH
Symptom assessment app and care-navigation software for health systems and life-sciences companies.
No public price. The website offers a partner contact route and an app download link.|EU MDR Class IIa (CE 0123) / ISO 27001Infermedica
by Infermedica
Symptom triage, intake and a call-center voice agent for care providers, certified as a Class IIb medical device under EU MDR.
Enterprise (quote).|EU MDR Class IIb / UK MHRA registered
K Health
by K Health
AI-enabled virtual care and patient intake (PatientGPT) for health systems, with 24/7 primary care from board-certified doctors.
$49/mo
Hippocratic AI
by Hippocratic AI
Voice AI agents for patient outreach, scheduling, intake and care management. The vendor says they do not diagnose or prescribe.
No public price or rate card. Third parties report about $9 per agent-hour, billed for active agent time (third-party, not confirmed by the vendor). No self-serve trial found.