Keona Health vs Steer Health

Steer Health sells Halo, its triage agent, and Luna, a voice agent. Keona Health sells Kara, an AI call agent, and a Nurse Triage product built on Schmitt-Thompson Clinical Content with 600+ adult and pediatric topics. Steer says Luna answers calls around the clock, and Keona says the same of Kara, so call hours decide nothing between them. Steer's case study for Resurrection Medical Group reports about 2,044 bookings a month and 89% of calls resolved with no human handoff, with monthly call volume of about 27,712 projected from one week. A group on ModMed, Greenway or Meditech starts with Keona, whose integration page lists those along with Epic, Allscripts, athena, ClinicalWorks, Cerner, Veradigm and Altera, while Steer's platform page names Epic, Cerner and 30+ other EHR and PM systems without listing them. Keona's Kara page says 1 in 8 calls is escalated to staff. Halo's page describes clinical symptom evaluation protocols, while Keona's triage page names Schmitt-Thompson content, so a practice that staffs a nurse line and wants protocol content it can name fits Keona. Keona prices Kara on call volume rather than per-seat licenses, and Steer lists performance-aligned pricing options, unit not stated.