Symptomate

At a glance

Pricing

Free.

HIPAA

Not disclosed

SOC 2

Not disclosed

EHRs

—

Founded

—

HQ

PL

Bottom line

Consumer-facing symptom checker (Infermedica engine).

Free tier available.

Overview

Pricing

What it costs

Free tier only; no paid plans publicly disclosed.

Source: vendor pricing page. Verified May 23, 2026.

Peer-reviewed coverage

What the literature says

3 peer-reviewed studies indexed on PubMed evaluate Symptomate in clinical contexts. The most relevant are shown below, ranked by editorial relevance score combining title match, study design, recency, and journal tier.

The Role of Artificial Intelligence Algorithms in Challenging Diagnostic Cases - Between Potential and Real Clinical Support.

Doligalska-Dolina A, Ziółkowska K, Wróbel MJ· Otolaryngol Pol· 2026Case Report

Extranodal natural killer/T-cell lymphoma, nasal type (ENKTL), is a rare EBV-associated malignancy characterized by destructive tumors in the nasal cavity, often causing delayed diagnosis due to tissue necrosis. Artificial intelligence (AI) has potential to assist in complex diagnostic challenges. This study aimed to evaluate the diagnostic performance and clinical relevance of publicly accessible AI-driven platforms in identifying ENKTL based on a real, challenging clinical case. Clinical data from a 26-year-old male patient with protracted and complicated symptoms initially suggesting infec…

Evaluating the use of red flags by online symptom checkers.

Sutaria S, Devakumar D, Mallinson P, et al.· BMC Health Serv Res· 2025

Online Symptom Checkers (OSCs) are digital health tools providing triage, diagnostic, and self-care advice based on user reported symptoms. Amidst global trends of increasing demand and workforce shortages, OSCs have the potential to alleviate primary care workload. However, their ability to seek red flag symptoms, a critical marker of a safe consultation in primary care, remains unexplored. Using clinical vignettes, this study evaluates OSCs' performance in seeking red flag symptoms compared to Primary Care Physicians (PCPs). Four OSCs (Ada, Babylon, Symptomate, Healthily) were evaluated usi…

A Novel Bayesian General Medical Diagnostic Assistant Achieves Superior Accuracy With Sparse History: A Performance Comparison of 7 Online Diagnostic Aids and Physicians.

Jones AM, Jones DR· Front Artif Intell· 2022

Online AI symptom checkers and diagnostic assistants (DAs) have tremendous potential to reduce misdiagnosis and cost, while increasing the quality, convenience, and availability of healthcare, but only if they can perform with high accuracy. We introduce a novel Bayesian DA designed to improve diagnostic accuracy by addressing key weaknesses of Bayesian Network implementations for clinical diagnosis. We compare the performance of our prototype DA (MidasMed) to that of physicians and six other publicly accessible DAs (Ada, Babylon, Buoy, Isabel, Symptomate, and WebMD) using a set of 30 publicl…

See all on PubMed