- No public price.
- Not disclosed
- Not disclosed
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Patient triage
Paratus Health
by Paratus Health, Inc.
AI voice agent that answers clinic phone lines for scheduling, intake, insurance verification and after-hours call routing.
On this page
6/100
Not rated: too little independent evidence yet.
- Regulatory & Compliance0/28.6
No FDA clearance listed
- Clinical Integration0/26
No EHR integrations listed
- Evidence Strength0/20
No peer-reviewed coverage
- Vendor & Market3/18
Seed-stage or unfunded
- Sentiment & Transparency2.5/5
Pricing on request, no public amounts
▸ Show all 11 dimensions▾ Hide dimension detail
- FDA clearance0/16
No FDA clearance listed
- HIPAA / SOC2 / BAA0/13
No public HIPAA/SOC2/BAA attestation
- EHR integrations (count)0/14
No EHR integrations listed
- Top-3 EHR coverage (Epic / Oracle / Athena)0/8
None of the top-3 EHRs covered
- Bidirectional write-back0/4
No bidirectional write-back documented
- Peer-reviewed papers0/14
No peer-reviewed coverage
- RCT / meta-analysis / systematic review0/6
No RCT, meta-analysis, or systematic review
- Funding & adoption signal3/12
Seed-stage or unfunded
- Years in market0/6
Founded year not recorded
- Pricing transparency3/5
Pricing on request, no public amounts
AI voice agent that answers clinic phone lines for scheduling, intake, insurance verification and after-hours call routing.
No public price.
Evidence record
No FDA decision cited in our research as of November 2, 2026.
- Score computed November 2, 2026, method 1.2.0
- Review written November 2, 2026
MedAI Verdict, Paratus Health record, https://medaiverdict.com/tools/paratus-health, version November 2, 2026
Bottom line
Paratus Health, Inc. sells an AI voice agent for clinic phone lines. Its home page lists scheduling, intake, insurance verification, billing and growth workflows, and the call-routing detail appears on a Florida landing page about after-hours escalation. Clinical triage is not described. Clinics that miss calls after hours are who its copy speaks to. A group that needs to know how urgency is detected has no description to evaluate.
What does the voice agent do?
The pitch is "Gen AI Built for Healthcare. Designed for Your Phone Lines," with the promise "100% of calls answered." The agent covers 24/7 scheduling, insurance verification and intake, no-show rescheduling, lead conversion and outreach to lapsed patients.
The Florida page gives the escalation rules. After-hours handling follows the clinic's on-call rules so "only real emergencies wake up providers," and "the AI layer never diagnoses, never prescribes, and always follows escalation rules you approved." Calls reach staff "only when it truly needs a person." How urgency is detected is not described, and no 911 script appears. The agent can "switch languages when needed," and the same page names Spanish and Haitian Creole as common in Florida.
Paratus claims 20% more new patients, a 60% cut in admin and call cost, 98% satisfaction and go-live in three weeks.
What is the npj Digital Medicine paper?
A 2025 npj Digital Medicine perspective, "Optimizing AI solutions for population health in primary care" (PMID 40652036), has Stanford authors, and an author affiliation lists Palo Alto. Two authors, with initials P.B.-C. and T.C.H., declare shares in Paratus Health. The article discusses AI in primary care and does not evaluate the voice agent.
What do the terms and the company pages say?
The terms of service of Paratus Health, Inc. are governed by California law. The site states no headquarters, founding year, funding or leadership. The vendor counts "Trusted by 100+ PHYSICIANS," 600,000 patient interactions with voice AI and "hundreds of companies."
The terms say Paratus acts as a HIPAA Business Associate and signs BAAs, encrypts PHI at rest and in transit, keeps data for six years and gives breach notice. They also say "Paratus Health does not provide medical advice." Buyers book a demo or a call, and the site posts no price.
The verdict
A clinic whose problem is missed after-hours calls and an on-call rotation matches the Florida landing page, which says after-hours calls follow the clinic's on-call rules. The page spells out who gets woken and when, and says nothing on how an urgent call is told apart from a routine one.
Editorial review last generated November 2, 2026. Synthesized from clinician sentiment, peer-reviewed coverage, and our editorial silo picks. Refined by hand where vendor facts change.
What it costs
All tiers are custom-quoted. The vendor does not publish per-provider list pricing.
| Tier | Monthly | Annual | Notes |
|---|---|---|---|
| Enterprise | Not stated | Not stated | No public price. |
Source: vendor pricing page. Last checked November 2, 2026.
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