- No public price. The site offers a demo only.
- Not disclosed
- Not disclosed
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Patient triage
Assort Health
by Assort Health
Voice AI agent for healthcare contact centers: scheduling, referrals, intake, refills and triage routing.
On this page
5/100Tracked
- Regulatory & Compliance0/28.6
No FDA clearance listed
- Clinical Integration0/26
No EHR integrations listed
- Evidence Strength0/20
No peer-reviewed coverage
- Vendor & Market3/18
Seed-stage or unfunded
- Sentiment & Transparency2.5/15.8
Pricing on request, no public amounts
▸ Show all 11 dimensions▾ Hide dimension detail
- FDA clearance0/16
No FDA clearance listed
- HIPAA / SOC2 / BAA0/13
No public HIPAA/SOC2/BAA attestation
- EHR integrations (count)0/14
No EHR integrations listed
- Top-3 EHR coverage (Epic / Oracle / Athena)0/8
None of the top-3 EHRs covered
- Bidirectional write-back0/4
No bidirectional write-back documented
- Peer-reviewed papers0/14
No peer-reviewed coverage
- RCT / meta-analysis / systematic review0/6
No RCT, meta-analysis, or systematic review
- Funding & adoption signal3/12
Seed-stage or unfunded
- Years in market0/6
Founded year not recorded
- Clinician sentiment (Reddit)0/11
No clinician sentiment data available
- Pricing transparency3/5
Pricing on request, no public amounts
Voice AI agent for healthcare contact centers: scheduling, referrals, intake, refills and triage routing.
No public price. The site offers a demo only.
Bottom line
Assort Health sells a voice AI agent that answers a medical practice's phones. It books, reschedules and cancels appointments, handles refill and lab requests, and routes calls. It is administrative software for patient access. The company has raised about $222 million since launching in November 2023, and its named customers include John Muir Health and several orthopaedic and urology groups. Pricing is by demo.
What does the voice agent do?
The homepage calls it an "AI voice agent for healthcare" running on a platform trained on 250M+ interactions, a figure from Assort. The listed functions are broad:
- 24/7 appointment scheduling and management, plus proactive outbound outreach
- routing and triage, insurance and eligibility checks
- patient intake, fax and referral automation
- payment resolution, task and waitlist management
- medication refills and lab requests
- two-way texting, online scheduling and a chatbot
The agent keeps context about a patient's language, preferred channel and care history. The homepage lists triage without describing how it works, and does not say whether the agent applies clinical protocols or only routes the call.
Which EHRs and customers?
Assort says it integrates with more than 15 platforms and calls the Athena integration especially strong. Named customers are John Muir Health, Golden Valley Health Centers, U.S. Urology Partners, Michigan Orthopaedic Surgeons and Peninsula Orthopaedic Associates. Assort claims more than 23 specialties.
What results does Assort report?
Two outcome figures appear on Assort's own site: an 89% reduction in hold times at one practice, and a 4.3 out of 5 rating across 344,000 patient reviews. Both are Assort's figures, and the hold-time result comes from a single practice.
Who is behind it, and how well funded?
Jeffrey Liu and Jon Wang founded the San Francisco company in 2023 and launched in November 2023, per Fierce Healthcare. The money since then: a $22 million Series A in April 2025 led by First Round and Chemistry, a $76 million Series B around September 2025 led by Lightspeed, and a $120 million Series C on 24 June 2026 led by Menlo Ventures at a $1.2 billion valuation, as HIT Consultant reported.
What does Assort charge?
The homepage offers a demo and publishes no price.
What about privacy?
The agent handles calls that contain protected health information. The homepage links privacy policies and names no HIPAA, BAA, SOC 2 or HITRUST documentation.
The verdict
A specialty practice on Athena, the integration Assort calls strongest, is the closest fit, and the named customers are mostly specialty groups. A practice on an EHR outside the 15-plus platforms Assort lists should not expect that integration. Anyone who wants the agent to triage urgent symptoms is working from a one-word feature listing, and the performance numbers so far are Assort's own.
Editorial review last generated October 15, 2026. Synthesized from clinician sentiment, peer-reviewed coverage, and our editorial silo picks. Refined by hand where vendor facts change.
What it costs
All tiers are custom-quoted. The vendor does not publish per-provider list pricing.
| Tier | Monthly | Annual | Notes |
|---|---|---|---|
| Quote only | — | — | No public price. The site offers a demo only. |
Source: vendor pricing page. Last checked October 15, 2026.
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