MedAI Verdict
Patient triage

AI Patient Triage

Buoy Health

by Buoy Health  ·  US

Last verified

AI symptom checker that suggests possible causes and a level of care, plus a developer API for partners.

At a glance

Pricing
Free to use. The site shows no price.
HIPAA
Not disclosed
SOC 2
Not disclosed
EHRs
—
Founded
—
HQ
US
On this page

Independent score  ·  By our public rubric

8/100Tracked
How it’s computed →
  • Regulatory & Compliance
    0/28.6

    No FDA clearance listed

  • Clinical Integration
    0/26

    No EHR integrations listed

  • Evidence Strength
    0/20

    No peer-reviewed coverage

  • Vendor & Market
    6/18

    Early-stage company

  • Sentiment & Transparency
    2.5/15.8

    Pricing on request, no public amounts

▸ Show all 11 dimensions

Regulatory & Compliance

  • FDA clearance0/16

    No FDA clearance listed

  • HIPAA / SOC2 / BAA0/13

    No public HIPAA/SOC2/BAA attestation

Clinical Integration

  • EHR integrations (count)0/14

    No EHR integrations listed

  • Top-3 EHR coverage (Epic / Oracle / Athena)0/8

    None of the top-3 EHRs covered

  • Bidirectional write-back0/4

    No bidirectional write-back documented

Evidence Strength

  • Peer-reviewed papers0/14

    No peer-reviewed coverage

  • RCT / meta-analysis / systematic review0/6

    No RCT, meta-analysis, or systematic review

Vendor & Market

  • Funding & adoption signal6/12

    Early-stage company

  • Years in market0/6

    Founded year not recorded

Sentiment & Transparency

  • Clinician sentiment (Reddit)0/11

    No clinician sentiment data available

  • Pricing transparency3/5

    Pricing on request, no public amounts

Scored October 15, 2026 · Public scoring method v1.1.0

Bottom line

AI symptom checker that suggests possible causes and a level of care, plus a developer API for partners.

Free to use. The site shows no price.

Editorial review  ·  By MedAI Verdict

Bottom line

Buoy Health began as a Boston symptom-checker company and, as of October 2026, its public website reads mostly as a consumer health-content site. The homepage leads with articles, reviews and Top 10 lists, and carries a banner for a prescription refill service at $10 a month. The symptom checker and a developer page for its triage engine are still live. Its last disclosed funding round was a $37.5 million Series C in November 2020.

What is on the site today?

The homepage tagline is "When something feels off, Buoy it. We help people figure out health issues and find the right care." The page says its AI asks questions and narrows down what is going on, "like talking to your friend who happens to be a doctor". Below that sit top articles, content described as scientifically vetted by experts, and reviews and Top 10 lists. A banner reads "Get all of your prescriptions refilled for a year for only $10/month" and links to pontevitarx.com.

The symptom checker page carries the line "This tool is not a substitute for professional medical advice, diagnosis, or treatment." The How It Works page describes a chat that suggests possible causes and a care level, with an optional follow-up by text and a "Buoy community" of stories from people with similar symptoms.

What does the developer page offer?

The developer page offers the "symptom-checking and triage engine" for integration into any website or application. It lets partners route users to a level of care and customize handoffs to care services, and it shows a testimonial from Christopher Stallings of Banner Health. The FDA database shows no 510(k) under the applicant name Buoy Health, which matters to a partner planning to put triage output in front of patients.

Who is behind it?

Buoy Health is based in Boston. F-Prime lists an initial investment in 2017, and Tracxn names Andrew Le as CEO in a May 2026 snapshot. The Series C was led by Cigna Ventures and Humana, with Optum Ventures also in. Reported total funding runs from $66.5 million at the time of the Series C (Coverager) to $74.2 million (PitchBook) and $86.7 million (Tracxn).

What studies compare Buoy with other checkers?

The one head-to-head comparison is a 2024 vignette study in JMIR AI from Avey, a competing symptom checker, which reported that Avey outperformed Buoy, Ada, K Health, Babylon and WebMD on the top diagnosis.

Is Buoy free?

The consumer checker is free to use and shows no price. The enterprise product and the API are offered as "Request a demo", with no public price.

The verdict

Buoy today is a free symptom checker for patients, with a developer page that offers the same triage engine to partners on request. The checker states plainly that it does not replace a clinician. A patient who wants a free first read of symptoms is the clear fit. A health system weighing it as an embedded triage engine would be buying from a company whose last disclosed round was in 2020 and whose public homepage leads with content.

Editorial review last generated October 15, 2026. Synthesized from clinician sentiment, peer-reviewed coverage, and our editorial silo picks. Refined by hand where vendor facts change.

Pricing

What it costs

All tiers are custom-quoted. The vendor does not publish per-provider list pricing.

TierMonthlyAnnualNotes
Symptom checker——Free to use. The site shows no price.
API and enterprise——No public price. Request a demo.

Source: vendor pricing page. Last checked October 15, 2026.