Commure Scribe

Which Commure Scribe are you buying?

The self-serve app lives at getscribe.commure.com and describes itself this way: "Commure Scribe captures visits, writes notes in your voice, and syncs instantly with every EHR". It has three tiers: ScribeCore, ScribePro and ScribeEnterprise.

The enterprise product lives at commure.com/scribe. Its headline is "A Clinical Documentation Platform that Listens, Codes, Cues, and Connects", with the claim of being "live across the largest US health systems, supporting 40 million appointments annually". It has its own tier names: Ambient AI (self-service), Ambient Assist ("AI drafts, refined by medical documentation specialists"), Ambient Live (dedicated in-visit support) and Ambient+ (autonomous coding plus dictation).

A January 2026 forum roundup from the competitor Twofold calls the branding confusing. No vendor page explains how the self-serve app and the enterprise stack relate technically.

Commure's Augmedix business is the former brand of the human-assisted service.

What does it do?

Per the vendor pages, the scribe records multi-speaker visits, applies specialty templates, learns from each clinician's edits and drafts SOAP notes with one-click EHR sync. It lists support for more than 25 specialties, including neurology, oncology and cardiology.

Beyond notes, the vendor lists an AI Assistant for summaries of prior encounters, care plans and after-visit summaries. It also lists CareCues, which gives real-time prompts for documentation and billing completeness, and Macros. ScribePro adds a template builder and an AI Copilot for decision support.

Autonomous Coding covers CPT, ICD-10 and modifiers, with a vendor claim of "95%+ alignment with gold standard coders". Dictation is offered "across 60+ EHRs and apps". Language support is "more than 100 languages" on the enterprise page and "60+ languages" on the self-serve page.

Outcome claims on the vendor pages include up to 2 hours saved per day, a 10% wRVU increase, 25% fewer denials, "99.4% transcription accuracy" and "90% less documentation time". The pages show no methods, and none of these figures is independently verified. Customer quotes on the vendor page, such as 30% efficiency at NEMS and 350+ hours per year at Dignity Health, are marketing material.

Which EHRs does it work with?

The self-serve page lists athenahealth, AdvancedMD, Cerbo, eClinicalWorks, Elation, Kipu, MEDITECH, Practice Fusion, SimplePractice, Tebra and WebPT. The enterprise page names none and says "deeply integrated with 60+ EHRs". Epic is not named on either page.

SoapNoteBuddy, a third-party review site, says direct EHR integration is available only on the highest tier. The vendor pages do not state it.

What are the security and compliance claims?

The self-serve page states "We are fully HIPAA compliant, built with SOC2". The enterprise page says "Protect sensitive data with SOC 2 Type II compliance" and links a Trust Center. No auditor report is cited. The enterprise page makes no HIPAA claim in its text.

BAA terms, HITRUST and FDA status are not stated. Ask for the BAA before any patient audio is recorded.

Who owns Commure, and what happened with Augmedix?

Commure, Inc. is reported to have been co-founded in 2017 by Hemant Taneja of General Catalyst, spun out of a Jefferson Health and General Catalyst collaboration. Tanay Tandon is named as CEO in Healthcare Dive and Becker's coverage. The vendor pages do not state a headquarters. Total funding is not stated.

A 2023 merger with Athelas was reported at $6 billion. Treat that as a press figure. Commure acquired Augmedix (Nasdaq: AUGX) for about $139M in cash, or $2.35 per share, announced 19 July 2024 and completed 2 October 2024 (Fierce Healthcare and Becker's). Augmedix is now a wholly owned subsidiary.

What do users say?

The community evidence is thin and concerns the former Augmedix service. On r/medicine in March 2024, u/DiscWizzard posted under the title "Recommendations for medical scribe companies? Very dissatisfied with Augmedix". The poster wrote: "Non-native english speakers is a huge problem to start with ... An acceptable HPI is not 'The patient's presents with quiescent rheumatoid arthritis' and nothing else." The post is about the human scribe service in 2024 and does not cover the self-serve app.

Other sources raise speed and stability. The Twofold roundup says human-in-the-loop notes take minutes rather than seconds. A G2 reviewer mentions occasional power outages and connection interruptions on the Augmedix page, and SoapNoteBuddy reports crashes, mainly on Android. Twofold is a competitor, and SoapNoteBuddy is a third-party review site.

On the positive side, G2 reviewers call the Augmedix scribes professional. Software Advice shows no reviews yet for Commure Scribe, and no peer-reviewed study is listed.

What does it cost?

The self-serve ScribeCore tier is free for 7 days with unlimited notes and no credit card. ScribePro is $708 per year on annual billing ($59 per month) or $89 per month billed monthly, in USD, as of October 2026. The page labels the annual price "30% off" a struck-through $1,068, though the numbers shown work out to about 34%. Enterprise Ambient AI is quote only.

Who should buy it, and who should not?

A solo clinician or small group on athenahealth, eClinicalWorks, Elation, SimplePractice or another listed EHR can test ScribeCore for a week and judge the notes directly. At $59 per month on annual billing, the commitment is small.

A system comparing Commure with DAX, Ambience or Nabla (the names Reddit threads compare Augmedix with) should ask for the enterprise tier, Epic support and independent accuracy data, because the 99.4% and 95% figures come with no methods. A clinician who wants human review of every note should ask which tier includes it and how long turnaround takes.

Do not buy the self-serve app if your practice runs on Epic and needs a confirmed integration, or if you need human review of every note without paying for an enterprise tier. Neither page names Epic, and the 7-day trial cannot test either gap.