- No public price. The site shows no plan, billing period or trial.
- Not disclosed
- Not disclosed
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Patient triage
Sensely
by Mediktor
Conversational health platform with avatar assistants such as Olivia, for payer member engagement and customer service. Part of Mediktor since June 2024.
On this page
5/100Tracked
- Regulatory & Compliance0/28.6
No FDA clearance listed
- Clinical Integration0/26
No EHR integrations listed
- Evidence Strength0/20
No peer-reviewed coverage
- Vendor & Market3/18
Seed-stage or unfunded
- Sentiment & Transparency2.5/15.8
Pricing on request, no public amounts
▸ Show all 11 dimensions▾ Hide dimension detail
- FDA clearance0/16
No FDA clearance listed
- HIPAA / SOC2 / BAA0/13
No public HIPAA/SOC2/BAA attestation
- EHR integrations (count)0/14
No EHR integrations listed
- Top-3 EHR coverage (Epic / Oracle / Athena)0/8
None of the top-3 EHRs covered
- Bidirectional write-back0/4
No bidirectional write-back documented
- Peer-reviewed papers0/14
No peer-reviewed coverage
- RCT / meta-analysis / systematic review0/6
No RCT, meta-analysis, or systematic review
- Funding & adoption signal3/12
Seed-stage or unfunded
- Years in market0/6
Founded year not recorded
- Clinician sentiment (Reddit)0/11
No clinician sentiment data available
- Pricing transparency3/5
Pricing on request, no public amounts
Conversational health platform with avatar assistants such as Olivia, for payer member engagement and customer service. Part of Mediktor since June 2024.
No public price. The site shows no plan, billing period or trial.
Bottom line
Sensely belongs to Mediktor, the Barcelona symptom-assessment company, which acquired it in June 2024. Mediktor's press page dates the announcement June 4 and GlobeNewswire dates it June 5. Sensely's product is a conversational platform with avatars, aimed at member engagement, enrolment and customer service, and its site shows insurers and the NHS as customers.
Who owns Sensely now?
Mediktor announced the acquisition with a press release headlined "Mediktor acquires Sensely and consolidates its position as a leader in AI healthcare solutions". Sensely Inc., based in San Francisco, is part of that company. Its CEO, Adam Odessky, became chief product officer of the combined business. GlobeNewswire names Aliath Bioventures, a Mediktor backer since 2018, and MTIP, a Swiss growth equity firm, as involved in the deal.
sensely.com carries the acquisition notice and a 2026 copyright footer. Mediktor pairs AI symptom assessment with virtual assistance.
What does the platform do?
Sensely describes an "empathy-driven conversational platform, powered by world-class content" that improves member experience, builds brand preference and influences behavior. Olivia is one of eight named avatars, along with Molly, Alex, Amy, Tariq, Kay, James and Maryam.
The solutions pages list:
- care connection and chronic condition management
- customer service streamlining and personalised content
- health modules for wellness, acute and chronic conditions, with content attributed to Mayo Clinic and the NHS
- enrolment and onboarding flows, plus 24/7 navigation and customer service
- an Insight Engine with real-time dashboards and drag-and-drop tools for designing conversations
- a symptom checker and a front-door navigator
Channels include the Sensely app, web, SMS, WhatsApp, Messenger, WeChat, Line, Telegram and a mobile SDK. The customer logos shown belong to AXA, Allianz, Nissay and the NHS.
What does Sensely say about security and clearances?
Sensely's site does not mention HIPAA, SOC 2 or HITRUST. It links a privacy policy and terms and refers to "health network integration" without detail, and it lists no EHR integrations. FDA's 510(k) database has no entry under Sensely or Sensely, Inc., which includes the symptom checker.
What does Sensely charge?
Sensely does not publish a price, tier or trial.
The verdict
A health plan or insurer that wants a branded conversational avatar for member enrolment and service is the buyer the solutions pages address, and AXA, Allianz, Nissay and the NHS are the customers shown. A clinic looking for a tool for its own clinicians is not who those pages address, and a US payer that requires HIPAA documentation up front finds none on the site.
Editorial review last generated October 15, 2026. Synthesized from clinician sentiment, peer-reviewed coverage, and our editorial silo picks. Refined by hand where vendor facts change.
What it costs
All tiers are custom-quoted. The vendor does not publish per-provider list pricing.
| Tier | Monthly | Annual | Notes |
|---|---|---|---|
| Quote only | — | — | No public price. The site shows no plan, billing period or trial. |
Source: vendor pricing page. Last checked October 15, 2026.
Who builds it
It was previously known as Sensely Inc., an acquisition or rebrand that healthcare-AI buyers should track when reviewing prior independent coverage.
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