- No public price. Request a 15-minute walk-through.
- Not disclosed
- Type II
- —
- —
Patient triage
TriageLogic
by TriageLogic
URAC-accredited outsourced nurse triage, Schmitt-Thompson protocol software and automated text message intake.
On this page
12/100Tracked
- Regulatory & Compliance7.8/28.6
Partial attestation (one of HIPAA / SOC2 / BAA)
- Clinical Integration0/26
No EHR integrations listed
- Evidence Strength0/20
No peer-reviewed coverage
- Vendor & Market3/18
Seed-stage or unfunded
- Sentiment & Transparency2.5/15.8
Pricing on request, no public amounts
▸ Show all 11 dimensions▾ Hide dimension detail
- FDA clearance0/16
No FDA clearance listed
- HIPAA / SOC2 / BAA8/13
Partial attestation (one of HIPAA / SOC2 / BAA)
- EHR integrations (count)0/14
No EHR integrations listed
- Top-3 EHR coverage (Epic / Oracle / Athena)0/8
None of the top-3 EHRs covered
- Bidirectional write-back0/4
No bidirectional write-back documented
- Peer-reviewed papers0/14
No peer-reviewed coverage
- RCT / meta-analysis / systematic review0/6
No RCT, meta-analysis, or systematic review
- Funding & adoption signal3/12
Seed-stage or unfunded
- Years in market0/6
Founded year not recorded
- Clinician sentiment (Reddit)0/11
No clinician sentiment data available
- Pricing transparency3/5
Pricing on request, no public amounts
URAC-accredited outsourced nurse triage, Schmitt-Thompson protocol software and automated text message intake.
No public price. Request a 15-minute walk-through. SOC 2 Type II attested.
Bottom line
TriageLogic is a nurse triage company with protocol software attached. It sells URAC-accredited, 24/7 telephone triage staffed by nurses, licenses Schmitt-Thompson protocol software to practices that triage in-house, and offers automated text-based message intake. A primary care or specialty practice that wants after-hours calls covered is the buyer.
What does TriageLogic sell?
The company describes itself as "URAC-accredited nurse triage services, Schmitt-Thompson software, and automated clinical message intake."
Outsourced nurse triage is the core service, covering calls around the clock. The nurse triage software lets a practice's own staff work from licensed Schmitt-Thompson protocols, with reporting and configurable workflows. MedMessage Automate takes in patient messages by text. The company also runs a remote patient monitoring programme.
Who founded it?
Ravi K. Raheja, MD, and Charu Raheja, PhD, founded it in 2007, and Charu Raheja is chair and chief executive. Some sources give 2006. The company began in Nashville, and a Jacksonville Daily Record article from September 2022 covers it in Jacksonville, Florida.
What does the homepage claim?
The homepage carries badges for SOC 2 Type II, HIPAA-compliant workflows and URAC accreditation. The vendor says it has more than 22,000 provider partners, serves 42.5 million lives and answers in nine minutes. No EHR integrations are named. Praise on the site comes as customer quotes the vendor hosts, such as one about remote access to on-call schedules.
How do practices get a price?
The contact page offers a 15-minute walk-through, and a price follows from that request.
The verdict
A practice that wants after-hours calls handled by nurses without staffing a night line fits the outsourced service, and a practice that triages in-house and wants licensed protocols fits the software. A practice looking for AI to answer patient questions will find automation only in the message intake.
Editorial review last generated October 15, 2026. Synthesized from clinician sentiment, peer-reviewed coverage, and our editorial silo picks. Refined by hand where vendor facts change.
What it costs
All tiers are custom-quoted. The vendor does not publish per-provider list pricing.
| Tier | Monthly | Annual | Notes |
|---|---|---|---|
| Enterprise | — | — | No public price. Request a 15-minute walk-through. |
Source: vendor pricing page. Last checked October 15, 2026.
What deploys cleanly
Carries SOC 2 Type II (vendor badge), URAC accredited (vendor badge) per vendor documentation. Independent attestation review is the buyer's responsibility before clinical deployment.
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